Reviews
Apartment Review from a Current Renter
I would recommend this apartment community where you live peaceful, safe and the tenants are very nice with each other. Its a clean and private community. Also a pet friendly complex.
Apartment Review from a Current Renter
The clientele of people is very different from when I first moved in, this is not a positve chacnge.
Nina
Thank you for taking the time to respond to our survey. We appreciate you as a resident and would love to know if there is anything that you need. Please reach out to me with any questions or concerns.
Sincerely,
Sheryl Harvill
Property Manager
Thank you for taking the time to respond to our survey. We appreciate you as a resident and would love to know if there is anything that you need. Please reach out to me with any questions or concerns.
Sincerely,
Sheryl Harvill
Property Manager
Apartment Review from a Current Renter
Love the apartment, but the location is a bit congested.
Thank you for responding to our survey. Your opinion is valuable to us. I am happy to inform you that we will be getting all new fitness equipment in March, along with some other improvements coming soon. Please watch for announcements. Please let me know should you need anything. Sincerely Sheryl Harvill Property Manager
Apartment Review from a Current Renter
The apartments are nice, and well kept.
Carolene, We appreciate your participation in our survey & want to let you know that we value you as a resident. Please be sure to reach out to me should you need anything further. Thank you Sheryl Harvill Property Manager
Apartment Review from a Current Renter
The area is very quiet and i feel safe. The management is easy to talk to and very accomodating. The place is kept clean all the time.
Apartment Review from a Current Renter
I would recommend these apartments they just need to work on the trash.. Some residents don't out their trash in the compactor and they always think it's full and it's not.
Apartment Review from a Current Renter
To early to rate my resident experience, as this question 3 months now.
Watson, Thank you for participating in our survey. Your opinion is important to us. Please let us know how we can help you feel more at home. Sincerely Sheryl Harvill Property Manager
Apartment Review from a Current Renter
Above comments. Trash removal is unsanitary and compact machine fails to work or is overloaded at least once a week causing trash to pile up outside the compactor. Office staff seems disengaged and uninterested in fixing trash problem.
Mark, We have received your survey & would like you to know that some of your issues are some of ours as well. We completely understand the frustration with the compactor, often times it is not broken, it is merely jammed by a resident or someone sets trash off to the side and everyone else believes it to be broken. We appreciate your input & value you as a resident.
Sincerely
Sheryl Harvill
Property Manager
Sincerely
Sheryl Harvill
Property Manager
Apartment Review from a Current Renter
I would recommend due to the staff, cleanliness, and quality. The staff probably being the main contributor whoever put this crew together, is absolutely incredible. Many places have customer service but not many at all have a staff that make me feel like they care about my happiness.
Apartment Review from a Current Renter
I wouldn't recommend it to those who are looking for an easy rental. High deposits are needed which can affect speed of getting an apartment. I would recommend it because I do feel safe and have privacy. I also am getting more for my money than I would be getting anywhere else.
Angela, Thank you for responding to our survey. Your opinion is valuable to us.
Please let me know should you need anything.
Sincerely
Sheryl Harvill
Property Manager
Please let me know should you need anything.
Sincerely
Sheryl Harvill
Property Manager
Apartment Review from a Current Renter
I believe that most people will feel at "home" living at Lake Gray. The environment is a welcoming one. It is a peaceful place to reside. I have lived here for approx. 4/5 years.
Thank you for responding to our survey. Your opinion is valuable to us.
Please let me know should you need anything.
Sincerely
Sheryl Harvill
Property Manager
Please let me know should you need anything.
Sincerely
Sheryl Harvill
Property Manager
Apartment Review from a Current Renter
Your rent is way to high for what you get.... Way way way to high. I'm not a cheap skate but the rent should be much lower due to the cheap quality of the apartments.
Justin, We have received your survey. We realize that the economy is still not fully recovered from the recession however after reviewing your lease charges we feel that you are still receiving a good value. Please let us know if there is anything further that we can do.
Sincerely
Sheryl Harvill
Property Manager
Sincerely
Sheryl Harvill
Property Manager
Apartment Review from a Current Renter
If they're looking for a spacious apartment then this is the place to go. Its a roof over their head and a place to sleep and do their laundry in their own home. Washers and dryers are supplied in each apartment.
Gloria, Thank you for responding to our survey. Your opinion is valuable to us. I am happy to announce to you that we will be getting new gym equipment in March. Even though our current equipment still works we are replacing it with new. We are very excited as we hope you will be as well. Please let me know should you need anything. Sincerely Sheryl Harvill Property Manager
Apartment Review from an Independent Evaluator
The apartment model was very nicely decorated and gave a lot of good ideas. The amenities were very clean and the fitness center seemed to be kept in great condition.
Apartment Review from an Independent Evaluator
The Leasing Consultant seemed overwhelmed with five people being in her office at the same time. She did not honor my appointment and therefore I was not given the tour I felt I should have received. I was not shown amenities nor told of deposits needed. I was really told of nothing of the benefits of living there either.
We would like to apologize that your shopping experience was on a Saturday. We have taken notice of the busyness of this day & beginning in February we will have more team members working. It is unfortunate that prospects came in to tour right ahead of your appointment and that our consultant was not able to spend more qualified time with you. We would like to invite you to tour again with us.
Sincerely
Sheryl Harvill
Property Manager
Sincerely
Sheryl Harvill
Property Manager
We are thankful for the outstanding residents like you that call Lake Gray "Home". Thank you for your kind comments and recommendation. We do work very hard to keep our property clean and keep our residents satisfied.
People like you are the reason we say "Lake Gray, Where the Best Residents in Jacksonville Live!"
Sincerely,
Sheryl Harvill
Property Manager