Avana Copper Spring

Richmond, VA


Avana Copper Spring

Location

3301 Copper Mill Trace
Richmond, VA 23294
(804) 747-8181
Overall Rating
Met My Needs
Overall value
Service Quality
83% 45 out of 54 renters
recommend this apartment.

Reviews

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Apartment Review from an Independent Evaluator

I would refer this place to others and would love to live there myself. The community offered a lot for the money. It was very well designed and with the renter in mind. It had plenty of storage and the bedrooms, compared to other communities, were large enough to accommodate big furniture with lots of room left. The property was very clean and well groomed. The club house was very comfortable and designed well. Shacia was frièndly and seemed very interested in meeting my apartment needs. I loved the amenities this property provided.

Apartment Review from an Independent Evaluator

All I can say is it was Superb!! It would be worth the money. It was all totally electric and the wood burning fireplace would really help save money in the winter. You definitely get what you pay for.

Apartment Review from an Independent Evaluator

As a customer, I found the staff friendly and inviting. The community was inviting because of the wooded areas and very clean looking buildings. I loved the layout of the apartment and the features. I got a really good vibe upon arriving at the community before I even met the staff.

Apartment Review from an Independent Evaluator

This place would be a great place to live, but I did not feel like I was a priority until it was a face to face conversation on-site.
Dear Future Resident,

I am sorry to hear that you did not feel as welcome on the phone as you did when you arrived at our community. We strive for all of our future residents to have a memorable experience, . Please contact me at 804-747-8181, if you would like to discuss details of your experience.

Warm Regards,

Jill Meade, Business Manager of Copper Spring

Apartment Review from an Independent Evaluator

I enjoyed my visit at this community. I would want to consider this community. The fact that each apartment has a fireplace is really inviting to me.
Dear Resident,

Thank your for posting on our page. It is always good to hear from our residents and we are glad that you took the time to let us know what you think. I am sorry to hear that you are having problems with your Comcast cable. Please contact me at 804-747-8181 to discuss the issues so that I may help with a resolution.

Sincerely,

Jill Meade, Business Manager of Copper Spring

Very Nice Property

I enjoy living here. The community is quiet and well kept. Sitting on my balcony, its hard to believe I am in an apartment.
Daniel,

Thanks for posting on our page! It is always great to hear from our resident community. We are glad you took the time to let us know what you think!

Kind Regards,

Jill Meade, Business Manager at Copper Spring

Apartment Review from an Independent Evaluator

The community is very nice and attractive. The apartment I saw was very nice. The rooms are large, but it is not enough space for me personally. If I was in the market for a walk-in one bedroom, as an older person, it is perfect.

Apartment Review from an Independent Evaluator

The enthusiasm of the agent was contagious and he was well versed in what the area and community had to offer. He also knew a lot about the management company.

copper Spring Review

its just an average community, you have to compromise on the maintenance.

Good, but could be better

The staff is always friendly. Parking is not an issue, and I've never had a problem with any neighbors. The worst thing about Copper Spring Apartments is the outgoing mail situation. There is no dropbox by the mailboxes, which means you need to take your mail to the leasing office during office hours, which can be difficult during the week when you work. It is also difficult to do this on weekends when there is only one person working; if the person is showing apartments to other potential residents, you could be waiting twenty minutes just to drop off a letter or pick up a package. I hope they find a solution to this problem soon.

Awesome house-like living

Friendly neighbors and staff. Quick response to maintenance tickets

Nice quiet property

The property is well kept and private. The view from my windows are pleasant with a wooded fill not typical of apartment living. The staff is very helpful and accommodating.

Apartment Review from an Independent Evaluator

This community is in a great location. It is within walking distance from shopping and restaurants. There is a pool, fitness center, business center and recycle bin.

Apartment Review from an Independent Evaluator

The community is well maintained. The monthly leasing rates are very reasonable for the area. It offers a great location.

Apartment Review from an Independent Evaluator

I was very impressed with the community and the associates were professional.
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