Bell Preston

Plano, TX


Bell Preston

Location

6820 Preston Rd
Plano, TX 75024
Overall Rating
Met My Needs
Overall value
Service Quality
65% 109 out of 168 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

Management/Maintenance are always prompt and helpful. The apartments are decent and I feel comfortable walking around in the complex.
Thank you for your comments and feedback. We are thankful to have residents like you in our community and we'll continue to strive to make this a great place to call home.
Thank you again!
Sincerely,
Corrie

Apartment Review from an Independent Evaluator

I would be happy living there. The staff was very friendly. The leasing professional was personable and knowledgeable. There were a lot of amenities that I would utilize.
Thank you for your comments and feedback on our community and staff. We appreciate you taking the time to visit us and tour our community and we would love to have Marquis at Legacy as your new home. Please don't hesitate to let us know if we can help you in anyway or with finding your new home :)
Sincerely,
Corrie

Apartment Review from a Current Renter

I can see lawn maintenance difference by west and east side of community. East side of lawn is not that good. Apartments units are very very old
Thank you for your feedback on our community. We are glad you are seeing some of our changes in landscaping and we are continuing on work on more landscaping projects these next couple months.
We appreciate you choosing us as your home and look forward to continuing to better our community for residents like you and future residents.
Sincerely,
Corrie

Apartment Review from an Independent Evaluator

Externally the community had an older feel, but internally the model was updated and nice. The amenities were basic but, will do when you factor in the lease rate.
Thank you for visiting our community and for your feedback!
We would love to make our community your home, so please let us know if we can help you in anyway or if you need anything.
Thank you again and we hope you have a lovely day!
Sincerely,
Corrie

Apartment Review from a Current Renter

Because we feel very safe here, the office personnel does a really good job in managing the community with the enforcement of rules and standards which makes this a safe and desirable place to live.
We greatly appreciate residents like you and it makes us want to strive to make this the community and place you want to call home.
Thank you!
Corrie

Apartment Review from an Independent Evaluator

The community is conveniently located. The grounds are maintained. The floor plans are nice. The staff is friendly and professional.
We appreciate the feedback and thank you for checking our community out :)
We will continue to strive to make this a great community for our residents and future residents.

Apartment Review from a Current Renter

Lot of cockroaches in my apartment. Even after pest control treatment, there are cockroaches and affects my health
Hi!
I am happy that we were able to meet yesterday to go over your feedback and we look forward to working with you and our pest control company to resolve these issues. Thank you again and we appreciate you choosing us as your home.
Sincerely,
Corrie

Apartment Review from a Current Renter

Affordable, great amenities and newer appliances makes this apartment attractive
We are happy to hear that you feel that way about our community and have chosen to make us your home. Thank you for your feedback! We appreciate you!
Sincerely
Corrie

Apartment Review from an Independent Evaluator

The community was a nice community, but way over priced. The apartment was small and nothing stood out to justify the price. The agent was nice and friendly. She did a great job trying to convince me that the apartment was worth the price, but I was not buying it.
Good Morning!
Thank you for sharing your experience with us and our community!
We always try to keep comparable to our market and area as well as doing our best to provide great service to our community and to our residents. We appreciate your feedback!
Wishing you a wonderful day!
Sincerely,
Corrie

Apartment Review from a Current Renter

quite place, comfortable staff, near to office location, friendly maintenance team, safely accepting and keeping the parcels at leasing office, common laundry, comparatively low cost are its strengths.
Thank you for your comments and we are happy to hear that you are liking your new home. We will continue to strive to give our residents the service they deserve and to better our community. Please don't hesitate to let us know if you need anything. We are here to help :)
Sincerely,
Corrie

Apartment Review from a Current Renter

All other rental property has 30 days notice to move out but here it's 75 days that's what it's is tiring the renters to stay here because we were not able to book other apartment well in 75 days to let you know I am moving. It's just cornering the residents and making us to live with this ROACHES infected apartment
Hi!
We appreciate you giving us your feedback and are sorry you are having concerns and I will be reaching out to you to discuss this with you and how we can help. We do require a 60day notice which is standard in apartment homes and in our market. This helps show availability in advance to help with planning moves etc and since other apartments do the same, allows residents moving out to find availability for other properties as well. I will be reaching out to you today to go over these concerns and help resolve them with you.
Thank you again!
Sincerely,
Corrie

Apartment Review from a Current Renter

There are a lot of children that are not tended to in the complex, and too many people like to congregate outside at night. There have been many times where a large group congregates laye into the evening in the parking areas and they speak loudly. Why can't they congregate inside their own apartment?
Good Morning!
Thank you for sharing your feedback on our community. We will try to help the situation and have sent emails out to our residents and reminders so that everyone is considerate about their fellow neighbors.
Please let us know if we can help in any other way to better the community.
We appreciate all of our residents and want everyone to be happy and comfortable in calling us home.
Sincerely,
Corrie

Apartment Review from an Independent Evaluator

The leasing professional was friendly throughout the on-site visit. I would likely recommend the community to family and friends because of the location and price. The leasing professional asked when I would make a decision and told me a lot of incentives to becoming a resident at the community. I was presented with a floor plan with the pricing, which would help me make a decision on an apartment. I would have leased the apartment from the leasing agent, because she seemed to care about my needs and was comfortable speaking to me. The pricing of the apartment was reasonable and my experience made me feel valued as a potential resident.

Apartment Review from an Independent Evaluator

Overall presentation met my customer needs. Would recommend complex to friends and family.
Thank you so much for visiting our community and we are thrilled to hear that you would recommend us and that the property met your needs. Please don't hesitate to let us know if we can help you in any other way in you finding your perfect apartment home. We are here to help :)
Sincerely,
Marquis at Legacy

Apartment Review from an Independent Evaluator

The community was well maintained and the staff was friendly.
We appreciate you sharing your experience here when visiting our community and are happy to hear you felt this way.
Please let us know if there is anything else we can do for you in helping you find your new home.
Sincerely,
Marquis at Legacy
Sincerely,