Reviews
I've grown to love it.
Comfortable. All of my neighbors are so nice. I have met so many new people who have become my good friends. We all watch out for each other.
love living here!
safe, friendly and peaceful
Apartment Review from an Independent Evaluator
This is a really nice community. The floor plans are original and full of decorating possibilities. It is a good value.
Very cozy and roomy!
Carriage home has cozy and roomy appts as well as a quiet safe environment.
Apartment Review from an Independent Evaluator
The community was nicely landscaped, clean, and well maintained. It was in an excellent location with convenient access to shopping and dining. The attached garage was a real plus. The leasing professional was knowledgeable and helpful. She made me feel welcome and was genuinely interested helping me find the right apartment.
Great place to live. Customer friendly. Safe.
Great place to live. Easy access to a variety of things to do and places to eat and shop. The staff is great. The responses to my maintenance requests have been taken care of within 48 hours. I would recommend Carriage Homes to anyone.
great place
Great locations!1
well managed
Nice quiet community,clean, and had a townhouse feel
Love my apartment and the service has been great!
Roomy apartments, great location, quiet community. The maintenance service has been prompt and courteous. I have met some nice neighbors and my dog is loving it here!
Apartment Review from an Independent Evaluator
The community was very nice. The location was great. I would definitely recommend the community. The staff was friendly.
Apartment Review from an Independent Evaluator
The community was clean and neat and situated very near a central road in North Dallas. That made the community even more appealing. The apartments looked well maintained and the the same applied to the landscaping.
Apartment Review from an Independent Evaluator
I felt you really got your money's worth with this complex. It was nice and clean. The leasing agent was professional and knowledgeable.
Confused
I would advise them to look elsewhere as it seems that Carriage is no longer focused on the needs of their current, loyal, long-term residents.
Nice Community
I would tell others that this apartment complex is pretty well maintained and run. I would like the evenings to be quieter with less college students/young people making noise which disturbs residents.
Office personnel untruthful about rent rate quotes for various floorplans.
Mixed feelings. Management has changed so many times that property went into disarray. Current team does seem to be trying to bring property up to scale, however, still many issues: tenants not picking up after pets; leaving trash out on non-trash days resulting in trash all over property. Construction workers leave cigarette butts all over porches and drives when upgrading units and no one bothers to clean them up. Landscaping is kept up but no grass on property in spring/summer months....mud only from sprinklers.//Most tenants are pleasant and nice to know.
Thank you for your valued feedback regarding your experience at Carriage Homes of Signature Place. We strive each day to provide excellent customer service to each and every one of our clients and residents. I’m sorry to hear you feel that feel we have lost focus on the most important part of our community - our residents.
I understand you were asked to move out of your apartment so that our team could do renovations. I’m not sure if this is what leads you to feel that we are no longer focused on our long term residents. We understand the renovations are somewhat inconvenient, but we do feel they are necessary to bring Carriage Homes up-to-date in an always evolving and competitive market. The upgrades add significant value to the apartment and overall community, and ensure our residents are getting a great value for their money.
Given the recent conversations between you, the leasing manager, and myself, I was unaware that you felt this way. You are a long term resident, and we hope to meet your needs and want you to be happy in your apartment.
I know you recently chose a new apartment home within the community. If you have any concerns before or during your transfer, please don’t hesitate to contact me directly.
While our team does focus largely on leasing apartments, our main goal is to retain our current residents. I appreciate you bringing to my attention your opinion about a lack of focus. The Carriage Homes team will reevaluate our approach, and continue to make meeting our residents’ needs our highest priority.
Again, thank you for your feedback and your continued residency at Carriage Homes of Signature Place.
Sincerely,
Ashley Cannon