Ava Atlanta, The fka Village at Northlake

Atlanta, GA


Ava Atlanta, The fka Village at Northlake

Location

2200 Parklake Drive NE
Atlanta, GA 30345
Overall Rating
Met My Needs
Overall value
Service Quality
63% 93 out of 148 renters
recommend this apartment.

Reviews

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Apartment Review from a Current Renter

Not sure rent amount is equal to the value
Thank you for your feedback. Please call our office when you can, we would love to hear more from you. Our team is always looking for ways to improve the quality of our services and the community's value for our residents. We look forward to hearing from you soon.

Apartment Review from a Current Renter

The community is safe; the apartments are nice
More communication regarding parking, amenities, trash pick-up, etc would be beneficial to new and old residents; perhaps maps to show residents where things are located. It would also be nice to have recycle bins on more parking levels than the first level.
Thank you for your feedback and suggestions. Our team has looked into adding additional recycling bins on each floor. We hope to have the bins added by the end of July. There is a community map located in our leasing office. Our team will upload an additional map to Activebuilding so that you may access the map at all times. We will work to increase our communication. If you have any additional suggestions we'd love to hear them!

Apartment Review from a Current Renter

I would recommend this community because of secured apartments and secured parking garage, friendly office personnel, and easy access to interstate.
Thank you so much for your review. If there is anything we can do to improve your living experience with us, let us know!

BEWARE!!

This is by far the worst property that I have ever lived in. Management is subpar and make lots of unfulfilled promises. I have only lived here since Feb 2014 and am already on the second property manager. Residents have no respect for living here as the garage and hallways ALWAYS have trash in them! They don't enforce rules so people basically do whatever they want! Lastly my car was damaged by a improperly functioning gate and I was told by the leading agent to get a quote to repair my car. When presenting the quote to the property manager I was told thaythey are not responsible for the garage due to the malfunctioning gate! Please save yourself a headache and look else where!!

Beautiful features

During a tour I was was wowed by the updated features in the apartment and the location! However, I am concerned about the cleanliness factor (or lack thereof) I see written in the previous reviews. For the price of these apartments, that should definitely be a priority, CONSISTENTLY. However, it did seem "okay" from a visitor's perspective.

Safety of the residents was a thought as I walked through the darkened parking lot with the leasing agent. It did not appear to be very well lit. Is this a gated community? Hopefully full access is only granted to the residents.

The grounds were lovely other than the lackluster grass area, which needed a little TLC or some new lawn patches. The pool looked clear and refreshing and the lounging areas were inviting!

I hope that the tenants here are held to a certain standard in regards to leasing.Some types of people (people lacking respect for neighbors) can make or break a living experience. It does appear to be a rather diverse community and I am very interested in living here if these things are in place or improve. We'll see!!!
Thank you for your feedback. We're always looking for ways to improve our services for our residents. Our community is gated. We're glad you enjoyed your touring experience with us. If there is anything we can do to help with your move please let us know!

Apartment Review from a Current Renter

i would because location and facilities are good but the noise you hear from your neighbors are just too much
We really value your feedback. We'll continue to work to resolve the noise issue you're experiencing. Thank you for reviewing our community.

Apartment Review from an Independent Evaluator

I loved the property. Everything was so beautiful and I would recommend this property to my family and friends.
Thank you for your feedback. Please visit us anytime.

Why do I live here?

Upon first glance the apartments are seemingly nice and well kept. However, the management within this community is decidedly lacking in customer service skills. Recently, I experienced a problem with the company in regards to rent payment options and was greeted with condescension and admonishing remarks bout needing to fall in line with newly established community guidelines. It will take a lot more than happy hours and superficial discussions in order to justify living in this 'luxury' community. Why pay more for subpar service?
Thank you so much for taking the time to review our community regarding your living experience with us so far. I hate to hear your experience has fallen short of your expectations.

Please contact me to arrange a time to discuss ways that we can improve our services for you. I'm sure together we can find a solution for you in regards to rental payment options. Many residents have found our online payment system to be a benefit to them.

I look forward to speaking with you and getting the opportunity to change your perception to a very positive one!

Thank you,

Ricki Williams
Community Director
Marquis 2200

Apartment Review from a Current Renter

Great location; great property and amenities
Thank you so much for your review! If there is anything we can do to improve our services for you, please let us know. Thank you for calling Marquis 2200 your home!

Apartment Review from a Current Renter

Too many deficiencies. Not aesthetically pleasing.
Gwendolyn,

Thank you for your feedback to our survey. We are always open to the suggestions and comments from our resdeints. Again, I would welcome the opportunity to sit down with you in person to discuss any suggestions or concerns you might have.
My e mail address is kjackson@cwsapartments.com. I look forward to hearing from you.

Apartment Review from a Current Renter

I have in the past but I don't plan on recommending the property with out significant change.
Thank you for your feedback. I would welcome the opportunity to discuss any concerns that you may have in person. I can be reached via email or at the leasing office.
I look forward to hearing fro you. Respectfully,
Kris Jackson

Apartment Review from a Current Renter

I would recommend these apartments because of their quality and the security.
Dear Earlinda,

Thank you for your kind words on Renter's Voice. Please feel free to call us anytime you have a friend you would like to recommend to us. We will do everything we can to ensure they are as happy as you are.

With warm regards,
Gina

Apartment Review from a Current Renter

The apartment need to work on keeping the common area cleaned the garage and the hallways are always dirty. I understand it's the residents responsibility as well. But if the hallways were painted and upkept it would help with the appearance of the community.
Stephanie,

I would love to sit down with you and address your concerns. PLease let me know when you might be available.

Respectfull,
Kris Jackson

Apartment Review from an Independent Evaluator

The community was very desirable. The amenities were large and up to date. The apartment was very large and a great value for the price. It was a must see community.
Thank you for your feedback. It is always helpful to have outside opinions-especially if they are positive!

Apartment Review from a Current Renter

at this moment i would say no. it has been almost two years since i moved in. never i have thought about moving (i hate moving) until now. the quality of the residents seems to be heading south in a bad way. the office manager said your qualifications are better than the last group. however, the folks i have seen move in here over the past month or two as a little...well not sure what to say!!!! the loud music, the speeding through the parking deck, extra loud conversations in the court yards, vehicles parked in two spaces. allowing dogs to poop in unathorized areas and not cleaning...very sad. i must say congrats for removing the abandon cars.
Bonita,
Thank you for your feedback. We value you as a resident and want you to experience the best quality of living here at Marquis 2200. I would like to meet with you personally to discuss further any concerns that you may have.
Please let me know when this might fit into your schedule.
Thank you
Kris Jackson
Community Director
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