Reviews
Apartment Review from a Current Renter
Office Staff is slow to response
Maintenance requests can be forgotten easily
Awful parking situation and even worse enforcement
Maintenance requests can be forgotten easily
Awful parking situation and even worse enforcement
Thank you for taking the time to write a review. We understand that each person has a different living experience at Malbec and we appreciate the constructive feedback. We take our customers evaluations seriously and use utilize them to determine areas for improvement within our team and community.
Apartment Review from a Current Renter
The layouts are good, staff are pleasant and professional and most of my neighbors are nice. I love the convenient location, although the airport can be disturbing at times. Dog waste and other trash continues to be a problem in the grounds. Maintenance seems to be slipping some? The entry door to my building has been broken for several months and so the building is always unlocked, which defeats the purpose of a controlled entry building. Thereâs a lot more loud mufflers/pounding music at all hours from the internal streets and parking lots; I understand thatâs not in your control but it seems like a noticeable shift from the quiet place it used to be. The pool also seems more generally rowdy with more alcohol fueled large, loud parties than last year, when I enjoyed using it with other quiet adult neighbors and a few children from neighboring apartments. I do understand that just a few people may be causing this but itâs disruptive.
Thank you for your feedback. We want our residents to take pride in their community and the surrounding area. A large part of that involves keeping the grounds clean and maintaining a peaceful and enjoyable community atmosphere. We apologize if we have missed that mark. It is our duty to work with our residents to resolve any issues or address any concerns that they may have as we want all residents to have the best possible experience here at Malbec at Vallagio.
Apartment Review from a Current Renter
Great location. Great value.
Thank you so much, we really appreciate the great feedback!
Apartment Review from a Current Renter
My questions and requested have never been answered by the leasing office, awful response time
Thank you for your feedback, we understand that delays in receiving a response is very frustrating. We want to ensure your questions are addressed as quickly as possible, if you email our general community inbox at malbec@livelmc.com you can expect a quicker reply as at any given time there are at least 2 Associates monitoring that inbox. We hope this information is helpful to you. Thank you again, we really do appreciate your feedback.
Apartment Review from a Current Renter
Petâs waste all over the entire complex.
Gate is not working, the parking is big problem.
Gate is not working, the parking is big problem.
Good afternoon,
I would be happy to put you in contact with our HOA Representative in regards to the gate. Malbec does not own or operate the gates in the neighborhood. With pet waste, we have the property regularly walked and cleaned by a pickup service. If you do see someone not cleaning up after their pet please let us know and we will address it asap.
I would be happy to put you in contact with our HOA Representative in regards to the gate. Malbec does not own or operate the gates in the neighborhood. With pet waste, we have the property regularly walked and cleaned by a pickup service. If you do see someone not cleaning up after their pet please let us know and we will address it asap.
Apartment Review from a Current Renter
Market rents are the same everywhere , the walls and ceiling are paper tin, not at all âconcrete â like the staff said it was at move in.
Management looks like they donât want to be there , and the hallways smell like a wet dog all the time. The perfume cleaning products used, are only making the smell worse. Iâve place numerous complains in regards to the people above me and also the ones that uses the pet wash at all times of the night, banging the metal components, waking me up at 4am , 6 am and 8 am when the cleaning crew used their chemicals to prep their supplies to start their shift. Bottom line, I leased here due to the gas range stove. Because that seems to be rare in the state. Never have I ever been treated with such a disrespect in my life while leasing a âluxury apartment â this isnât luxury merely a Good place to live. I will not be renewing and I am very excited to never deal with this community again after my lease end.
Management looks like they donât want to be there , and the hallways smell like a wet dog all the time. The perfume cleaning products used, are only making the smell worse. Iâve place numerous complains in regards to the people above me and also the ones that uses the pet wash at all times of the night, banging the metal components, waking me up at 4am , 6 am and 8 am when the cleaning crew used their chemicals to prep their supplies to start their shift. Bottom line, I leased here due to the gas range stove. Because that seems to be rare in the state. Never have I ever been treated with such a disrespect in my life while leasing a âluxury apartment â this isnât luxury merely a Good place to live. I will not be renewing and I am very excited to never deal with this community again after my lease end.
Edgar,
Thank you for your feedback. I would like the opportunity to speak to you in person if you would like. Feel free to email me at Michael.Simmons@livelmc.com
Thank you for your feedback. I would like the opportunity to speak to you in person if you would like. Feel free to email me at Michael.Simmons@livelmc.com
Apartment Review from a Current Renter
We really like living here. Anytime we think something needs fixed, itâs fixed before we have to say anything! Example- I was just thinking they need to carpet clean and boom! Carpets were cleaned a few weeks later. Malbec reads my kind!
Apartment Review from a Current Renter
The parking situation needs to be figured out. I don't pay for monthly parking to come home to no spaces available. Enforce the parking rules and/or don't lease parking space to more residents than there are spots available in the lot.
Apartment Review from a Current Renter
Malbec is a safe, very clean and beautiful place to live!
Apartment Review from a Current Renter
The apartments are very nice and I love the gas stove. It would be nice if they had a dog park area though.
Thank you so much for your kind review! We would love to talk to you in person about your experience here at Malbec so please feel free to reach out and we can get a time set up.
Best,
Michael Simmons
Best,
Michael Simmons
Apartment Review from a Current Renter
New and modern amenities
Thank you so much for the review! We have loved having you here as our neighbor! Please if you need anything at all, just let us know.
Best,
Michael Simmons
Best,
Michael Simmons
Apartment Review from a Current Renter
Should I recommend people to come home from work and find animal urine and poop in the elevators, you tell me ? My wife tried to go around this one day and dropped her keys down the elevator shaft, which includes her mothers house, her work building and other important keys, still haven't gotten them back and this was 2 months ago !
Apartment Review from a Current Renter
Parking is dreadful, more spot checks of garages need to be taken without prior notification. We have seen multiple garages be used as storage units without cars - notification just allows time to correct that for the check and then revert to being storage.
Apartment Review from a Current Renter
Beautiful apartments in a great location and for a fair price.
Apartment Review from an Independent Evaluator
The community was well maintained. The staff was professional.
Thank you for the kind words. Let us know if you need anything!