Reviews
Apartment Review from a Current Renter
Well, it's apparent that I love living bhere and have going on for 10 years now.
Apartment Review from a Current Renter
It is clean with a caring staff with improvements always being made on the property.
Thank you again for taking time to complete our online survey. We sincerely appreciate your thoughtful comments and look forward to your many years of residency with us!
The Marquis at Sugarloaf Team
The Marquis at Sugarloaf Team
Apartment Review from an Independent Evaluator
I would recommend the community, especially if working in the neighborhood. The amenities are clean, well-maintained, plenty and modern. Their fitness center has state of the art machines. Their pool is resort-like. Their clubhouse is inviting. Their floor plans are large. The landscaping is well kept. Their staff is knowledgeable and friendly. It's a beautiful property.
Thank you for the thoughtful recommendation. It is certainly a team effort to keep our amenities and property so well-maintained. Excellent customer service is one of our primary goals, I am delighted to hear that you had a positive experience.
Apartment Review from a Current Renter
I would because it is a very nice, for the most part quiet and very well kept apartment communityand the staff is outstanding.
Thank you for the great recommendation! We are so happy that you are enjoying your apartment and enjoy the grounds and amenities. We sincerely appreciate your residency.
Apartment Review from a Current Renter
It's a great location; clean and quirt
Thank you for taking a moment to complete our online resident survey. I appreciate this feedback and continually use it to improve the service provided by our teams.
If you have any other specific feedback, feel free to contact me directly at any time. We sincerely appreciate your residency.
If you have any other specific feedback, feel free to contact me directly at any time. We sincerely appreciate your residency.
Thank you for taking a moment to complete our online resident survey. I appreciate this feedback and continually use it to improve the service provided by our teams.
If you have any other specific feedback, feel free to contact me directly at any time. We sincerely appreciate your residency.
If you have any other specific feedback, feel free to contact me directly at any time. We sincerely appreciate your residency.
Hi John,
Thank you for taking a moment to complete our online resident survey. I appreciate this feedback and continually use it to improve the service provided by our teams.
If you have any other specific feedback, feel free to contact me directly at any time. We sincerely appreciate your residency.
Thank you again,
Thank you for taking a moment to complete our online resident survey. I appreciate this feedback and continually use it to improve the service provided by our teams.
If you have any other specific feedback, feel free to contact me directly at any time. We sincerely appreciate your residency.
Thank you again,
Apartment Review from a Current Renter
nice place to live
Thank you for taking the time to complete your resident survey. We are so excited that you have enjoyed your living experience at The Marquis at Sugarloaf. We sincerely appreciate your residency.
Apartment Review from a Current Renter
Extra fees for utilities need to be revamp according to meter usage not # of occupies. Residents have no way of knowing rather they are being cheated or not. Ridiculous! Also, roach infestation should be attended to as needed to assure that it does not travel from unit to unit.
Hi Sharanek,
Thank you for taking a moment to complete our online resident survey. I appreciate this feedback and continually use it to improve the service provided by our teams. I am very disappointed to hear that our pest control services have not yielded good results for you and that you are still experiencing roaches inside your apartment. Are these the small German cockroaches or the large wood roaches from outdoors? I would like to discuss an action plan with our exterminator and get a clear understanding why you are still seeing roaches in your home.
In response to the utilities, when we acquired the property this year, we had to grandfather in the utility billing process of the previous management company. We found that the individual meters on the buildings are not equipped with readers to transmit usage to the respective utility companies. Unfortunately, without these readers, individual usage is not possible. We are in the beginning stages of determining if Georgia Power can assist us with this request.
It is my sincere desire to provide an exceptional living experience for each of my residents. I am very sad to hear that you do not plan to continue your lease when it expires. If you have any other specific feedback, feel free to contact me directly at any time.
Thank you again,
Thank you for taking a moment to complete our online resident survey. I appreciate this feedback and continually use it to improve the service provided by our teams. I am very disappointed to hear that our pest control services have not yielded good results for you and that you are still experiencing roaches inside your apartment. Are these the small German cockroaches or the large wood roaches from outdoors? I would like to discuss an action plan with our exterminator and get a clear understanding why you are still seeing roaches in your home.
In response to the utilities, when we acquired the property this year, we had to grandfather in the utility billing process of the previous management company. We found that the individual meters on the buildings are not equipped with readers to transmit usage to the respective utility companies. Unfortunately, without these readers, individual usage is not possible. We are in the beginning stages of determining if Georgia Power can assist us with this request.
It is my sincere desire to provide an exceptional living experience for each of my residents. I am very sad to hear that you do not plan to continue your lease when it expires. If you have any other specific feedback, feel free to contact me directly at any time.
Thank you again,
Apartment Review from a Current Renter
The apartment is spacious but the only added touch is the high ceiling.
Thank you for completing your resident survey. We sincerely appreciate your feedback and residency.
Apartment Review from a Current Renter
It's a great location; the office staff is great so I would recommend it to someone interested in apartment living.
Hi Andrea,
Thank you so much for taking the time to complete your resident survey. We appreciate the kind words and recommendation from a highly-informed renter as yourself.
Thank you so much for taking the time to complete your resident survey. We appreciate the kind words and recommendation from a highly-informed renter as yourself.
Apartment Review from a Current Renter
There could be more done to keep the grounds within the community clean. The stairs and sidewalks need routine pressure washing. All the tenants should be held to a standard for keeping the balconies neat and clutter free. For example, no hanging clothes or other loose garments from the rails of the balconies that is not considered patio or outdoor furnishings.
Thank you for your valuable feedback. I apologize that the cleanliness of our grounds and walkways are below your expectation. I have visited with our service team and they will be performing a detailed clean up around the buildings/grounds. We have also contracted a company to pressure wash the walkways, this will be complete within the next two weeks. I am happy to send a friendly reminder about the community rules as it relates to maintaining neat and tidy balconies. I appreciate this feedback and continually use it to improve the service provided by our teams.
The Marquis at Sugarloaf.
The Marquis at Sugarloaf.
Apartment Review from an Independent Evaluator
This by far has been the best tour and customer service I have experienced. The agent was energized and friendly. She seemed very organic and kind. She listened well and repeated back what the requests were I had. The apartment was nice and clean and appealing. The landscape was great.
Thank you so much for the awesome feedback!
The Marquis at Sugarloaf
The Marquis at Sugarloaf
Thank you again and Happy New Year!