Arboretum Estates

Richardson, TX


Arboretum Estates

Location

411 Buckingham Road
Richardson, TX 75081
Overall Rating
Met My Needs
Overall value
Service Quality
0% 0 out of 1 renters
recommend this apartment.

Reviews

Buyer Beware

My experience with the Office and maintenance has been horrible as well. They are incredibly incompetent and hostile to their residents.

Maintenance tickets I've submitted do take about 2 weeks to fully process and then close, so, hope it's nothing you can't live with or that creates an unbearable living situation.

I submitted multiple tickets and had to escalate a maintenance issue (bathroom towel bar broke) to the property manager.

I have been here for less than a year and I can't wait to get out of my lease. I feel as though I'm being held hostage.

They do not have trash valet.

People do not always pick-up after their pets.

Sometimes maintenance cleans the property/walk ways, sometimes they don't.

There is a laundry facility. There are 4 dryers and 4 washers. Last time I was in there, one of each worked.

There is at least one hole in the fence, at the back of the property.

To add frustration, when I first moved in they gave me the wrong amount due, so I had to catch up in rent, weeks after moving in. Now they're saying thru an audit, I never paid my pet deposit at the time of signing and I have to pay additional monies.

The property is nice looking (don't look too close) and there is nothing wrong with the apartments in general but, BUYER BEWARE. I highly recommend that you live some where else if you value your sanity.