Reviews
Don't do it!! Look at other properties.
People, do yourself a favor and look elsewhere. I recently moved to this area for work and leased an apartment here while my wife and I look for a house. During the talks with the staff, they will tell you about it being a "gated community". Well, Monday through Friday from 8 a.m. to 6 p.m. the gates are wide open allowing any and everybody to come into the complex. So, needless to say, areas such as the pool that should be exclusive to residents, is not. This also causes an issue with parking within the complex.
Now, parking is laughable at best. When you lease an apartment here, no spot comes with the lease. That is extra. Not really that big of an issue but when they assign you a spot, it will be nowhere near your actual building. And, if you request one closer, they will tell you that there are none available. The spots outside of my building were unoccupied for over a month and I requested one on 4 separate occasions and was told they were already rented out. Then, new residents moved in and they receive the spots I had requested for over a month. There are also unassigned spots here that are intended for guests of residents that are never open because residents themselves park in them. Which works out great for them because they don't have to pay for parking. Andalucia Villa, along with every other Weidner property, has a contract with ARS towing company that will come through in the middle of the night and tow your vehicle away. Even if you have a resident sticker on the windshield of your vehicle. This will cost you $300.00 to recover your vehicle from the impound lot. I came home from work one night at 11:30 p.m. and had to be back at work 4:30 a.m. the following morning. My fob that opens my garage did not work for some reason so I parked in a spot that I knew was never occupied knowing that I wouldn't be in it for long and at a very odd time of the night. When I got up to leave at 4 a.m. my truck was gone. But, I wasn't alone. That night, 26 other vehicles were towed. So, do the math. 27 vehicles at $300 a pop is a lot of money so those vultures are in here all of the time. Tried to discuss this with the owner of the property and her response was she "can't be bothered with unimportant matters such as that on her Saturday". Not really the level of customer service you expect from someone in her position.
The only thing positive I have to say about this place is the staff in the office is nice and the maintenance guys are willing to help if you need them. For their sake, and the residents of this complex's sake, I wish the management was better.
Now, parking is laughable at best. When you lease an apartment here, no spot comes with the lease. That is extra. Not really that big of an issue but when they assign you a spot, it will be nowhere near your actual building. And, if you request one closer, they will tell you that there are none available. The spots outside of my building were unoccupied for over a month and I requested one on 4 separate occasions and was told they were already rented out. Then, new residents moved in and they receive the spots I had requested for over a month. There are also unassigned spots here that are intended for guests of residents that are never open because residents themselves park in them. Which works out great for them because they don't have to pay for parking. Andalucia Villa, along with every other Weidner property, has a contract with ARS towing company that will come through in the middle of the night and tow your vehicle away. Even if you have a resident sticker on the windshield of your vehicle. This will cost you $300.00 to recover your vehicle from the impound lot. I came home from work one night at 11:30 p.m. and had to be back at work 4:30 a.m. the following morning. My fob that opens my garage did not work for some reason so I parked in a spot that I knew was never occupied knowing that I wouldn't be in it for long and at a very odd time of the night. When I got up to leave at 4 a.m. my truck was gone. But, I wasn't alone. That night, 26 other vehicles were towed. So, do the math. 27 vehicles at $300 a pop is a lot of money so those vultures are in here all of the time. Tried to discuss this with the owner of the property and her response was she "can't be bothered with unimportant matters such as that on her Saturday". Not really the level of customer service you expect from someone in her position.
The only thing positive I have to say about this place is the staff in the office is nice and the maintenance guys are willing to help if you need them. For their sake, and the residents of this complex's sake, I wish the management was better.
Newer but not kept up.
Moved in three months ago and I find more problems with the place all the time. It is supposed to be a gated community but the gates do not work most of the time. The office staff never answer their phone and you are unable to leave a voice mail because it doesn't work. They say they are aware but it has been like this since I moved in 3 months ago. They never have enough staff to help you. The pool area is pretty nice but the hot tub water always smells. There is always trash around the common pool area. They do not have enough parking and you are always fighting for a place to park. People are starting to park at the gas station next door. Parking has been poorly managed and they have allowed those who moved in first to have as many spots as they want not leaving any for the residents in the new building. They also don't tell you that trash and water is extra when you sign the lease. We didn't find out until we received a bill.
On the positive side, the young maintenance gentleman is wonderful and I wish everyone was like him. He is very helpful. The pool is heated and open year round. They are pet friendly but the dog areas need to be kept up. I heard they are raising rent $175.00 a month. A friend of mine who lives here just received their renewal notice with the increase if they stay. For what you pay a month there should not be problems like this. There are new apartments being built all around the area so check those first.
On the positive side, the young maintenance gentleman is wonderful and I wish everyone was like him. He is very helpful. The pool is heated and open year round. They are pet friendly but the dog areas need to be kept up. I heard they are raising rent $175.00 a month. A friend of mine who lives here just received their renewal notice with the increase if they stay. For what you pay a month there should not be problems like this. There are new apartments being built all around the area so check those first.