THE SHELTON -HOA

Dallas, TX


THE SHELTON -HOA

Location

5909 Luther Lane
Dallas, TX 75225
(214) 750-5700
Overall Rating
Met My Needs
Overall value
Service Quality
86% 12 out of 14 renters
recommend this apartment.

Video

Reviews

Apartment Review from an Independent Evaluator

Based on what I saw in the lobby; the level of customer service, and given the area location in town I would consider leasing.

Apartment Review from an Independent Evaluator

While the property is in a prestigious neighborhood. The property as well as the apartment are dated and in need of updating. The office area is unorganized and drab looking. The amenities are basic, there was nothing that wowed me especially for the asking price. The apartment was spacious, the layout was nice with a beautiful view however, the apartment was not clean or updated. The staff are superb, my leasing agent was a lovely, upbeat woman. She took personal interest and my needs and answered all my questions thoroughly. The concierge greeted me with a bright smile and was kind and helpful. The property was not what I expected from a luxury brand in a prestigious neighborhood.

Apartment Review from an Independent Evaluator

I thought the community was nice. I did not get to see the amenities which would have sold me more on the property. The agent did her best.

Apartment Review from an Independent Evaluator

The community was very well kept and the security was very nice to see. I would highly recommend the community to family and friends.

Apartment Review from an Independent Evaluator

The community provided lots of amenities with valet parking. The community was close to a highway, mall, shopping and restaurants.

Apartment Review from an Independent Evaluator

The community is very nice throughout and provides excellent customer service, with concierge benefits as well.

Apartment Review from an Independent Evaluator

It was very clear that the community was a very high end property the merits the high price tag.

Apartment Review from an Independent Evaluator

The community is a must have place to live. The flats are phenomenal, with space for family and privacy. It is located in a great and convenience driven area, where it is quiet inside.

Apartment Review from an Independent Evaluator

The community appeared to be a beautiful place to live. The area was convenient. The leasing professional I worked with provided excellent customer service. The pool area and gym were nice.

Apartment Review from an Independent Evaluator

I thought the property was well taken care of. The staff were very helpful and sincere.

Apartment Review from an Independent Evaluator

The agent just showed the apartment and verbalized the features, without demonstrating their importance to me. I was unable to view every room in the three bedroom model apartment. I felt as if I had imposed on their time. It was a non-welcoming community.

Apartment Review from an Independent Evaluator

The leasing professional seemed sincere in her presentation. The property manager was friendly both over the telephone and in person.

Apartment Review from an Independent Evaluator

The level of service was great. The agents make you feel at home during the tour.

Apartment Review from an Independent Evaluator

This was a beautiful property and the leasing agent I met with was outstanding.