Timber Ridge

Portland, OR


Timber Ridge

Location

11785 NW Timberview Lane
Portland, OR 97229
(503) 641-1155
Overall Rating
Met My Needs
Overall value
Service Quality
69% 29 out of 42 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

No. Your rent increases have pushed the costs way above the value of property leased. With unjustified high annual increases I would not recommend his property. The rent is nearly equal to a mortgage payment.

Apartment Review from a Current Renter

I didn't like that the utilities company changed and though we were informed that the management would be changing, we weren't informed in advance of the change in the utilities company. The new company, Conservice is quite a bit more expensive than our old process and their service isn't very good.
Thank you for the 5 star review!

I appreciate your honest feedback! Unfortunately there was an increase in water rates from the water company in November which has reflected poorly on the new utility service. I am happy to go over the new utility billing and rates at your convenience! Stop by the office or give me a call!

Sincerely,

Michelle

Apartment Review from a Current Renter

It's close to everything and safe. Most of the staff are great.
Thank your for the nice review! We appreciate your honest feedback!

We love the location here as well! It is so easy to hop on Hwy 26 and head Downtown or to the Oregon Coast! The central location is fantastic! And... what a bonus to walk to Market of Choice to shop!

Apartment Review from a Current Renter

Until the leasing management becomes more stable, I wouldn't really recommend it.

Apartment Review from a Current Renter

Still a bit pricey.
Thank you for filling out our on-line survey. I appreciate the time you took out of your busy schedule to provide us feedback. I also want to thank you for your kind scores regarding our customer service as our community strives to provide the best service to our residents. If there is ever anything I can do to make your home with Sofi at Cedar Mill more enjoyable, please call me at 503-641-1155.

Apartment Review from a Current Renter

Price and maintenance. If you have to pay this high of a rent, quick maintenance should be expected

Apartment Review from a Current Renter

Because:
- High rental
- Less amenities
- Less activities

Apartment Review from a Current Renter

The online technology for paying rent and submitting maintenance requests is not acceptable in the 21st century. I like many others don't use personal checks anymore--we pay for everything online. I believe the SoFi Timberridge site is down again.

Apartment Review from a Current Renter

Lack of ownership and response when dealing with the only complaint I've submitted in my 3 years at this complex. Last year's lease renewal was time consuming, filled with problems (wrong paper work, incorrect charges, and unorganized), management didn't seem to care that we were renewing, and treated us sub par. If we were new renters to the complex I believe we would of been treated better. In addition after the transfer of Management I was charged a late fee even though I've always paid rent on the same date. I submitted a request for a good will refund via the new web portal due never having missed a payment or being late. Never heard back from anyone regarding a refund.

Apartment Review from a Current Renter

Since new ownership, more likely to recommend that apartment seekers stay far away.

Apartment Review from a Current Renter

Noisy Neighbors and yippy dogs...

Apartment Review from a Current Renter

It's a little expensive for what you get in terms of amenities so most people I know wouldn't move in here.

Apartment Review from a Current Renter

Beautiful well maintained community. Friendly management always ready to help and answer any questions . Safe community .

Apartment Review from a Current Renter

Except for the high rent and yearly increases in rent