Reviews
Apartment Review from a Current Renter
Not worth it anymore.
Apartment Review from a Current Renter
I would not recommend this apartment to others because of the poor communication with tenants about renovations, etc. This has been the worst part of living here, and I hope that it can be improved in the future.
Apartment Review from a Current Renter
Overpriced, no security whatsoever, useless office personnel from the top down. I wouldn't wish this apartment on my enemies let alone someone I like
Thank you for your recent feedback. We truly value our residents and take great pride in providing a great place to call home.
As the new Regional Property Manager with APM Management, I would like to apologize that our team has not been successful at meeting your customer service expectations.
While I understand that you have already made the decision and found alternate housing for the end of your lease term with Fox and Hounds, I would still like to resolve your open concerns and hopefully make the remainder of your time with us a positive experience.
Myself or one of our new Resident Customer Service Ambassadors will be reaching out to you this week so that we may address your specific concerns.
Christina M. Miranda
cmiranda@apm-mgt.com
As the new Regional Property Manager with APM Management, I would like to apologize that our team has not been successful at meeting your customer service expectations.
While I understand that you have already made the decision and found alternate housing for the end of your lease term with Fox and Hounds, I would still like to resolve your open concerns and hopefully make the remainder of your time with us a positive experience.
Myself or one of our new Resident Customer Service Ambassadors will be reaching out to you this week so that we may address your specific concerns.
Christina M. Miranda
cmiranda@apm-mgt.com
Apartment Review from a Current Renter
I have recommended people living her despite my dissatisfaction. the location and events when they rarely do happen are fun. The person I recommended also applied to live here and was approved
Thank you for taking the time to complete our survey and for sharing your concerns.
We value our residents and strive for continual improvement and therefore sincerely value your feedback.
I would like to personally apologize that we have not met your customer service expectations and that the renovation process and communication process was not as refined as it should have been.
I am happy to be able to say that the fitness center equipment has been ordered and that the replacement televisions will be installed on or before February 17th, 2017, pending a few additional necessary repairs to the common area.
As the new Regional Manager of Fox & Hounds, it is my personal mission to assure that we are working every day to take care of our residents and their needs in a respectful, kind and prompt manner.
We recognize that during this transformation process we haven't had enough social events for our residents! So be on the look out for the Fox and hounds Monthly Newsletters and the new Fox and hounds Social Life Calendar!
Myself or one of out new Resident Customer Service Ambassadors will be reaching out to you this week to assure that we document and address your open concerns with your apartment home!
Christina M. Miranda
cmiranda@apm-mgt.com
We value our residents and strive for continual improvement and therefore sincerely value your feedback.
I would like to personally apologize that we have not met your customer service expectations and that the renovation process and communication process was not as refined as it should have been.
I am happy to be able to say that the fitness center equipment has been ordered and that the replacement televisions will be installed on or before February 17th, 2017, pending a few additional necessary repairs to the common area.
As the new Regional Manager of Fox & Hounds, it is my personal mission to assure that we are working every day to take care of our residents and their needs in a respectful, kind and prompt manner.
We recognize that during this transformation process we haven't had enough social events for our residents! So be on the look out for the Fox and hounds Monthly Newsletters and the new Fox and hounds Social Life Calendar!
Myself or one of out new Resident Customer Service Ambassadors will be reaching out to you this week to assure that we document and address your open concerns with your apartment home!
Christina M. Miranda
cmiranda@apm-mgt.com
Apartment Review from a Current Renter
The look inside the apartment is beautiful and you can make it your home. But the noise, smell, lack of change makes me say no.
Apartment Review from a Current Renter
My car was broken into the second week there and my neighbors are scary/ loud. They sometimes argue and lock each other out at 3am.
Thank you for taking the time to complete our survey and sharing your concerns.
We value our residents and strive for continual improvement and therefore value your feedback.
I'm so sorry to hear that your car was broken in to and would like to discuss this occurrence in more detail with you to assure that the proper steps were taken at property level to address the matter as well as address the ongoing concern of your neighbor so that we may actively address this matter.
Myself or one of our new Resident Customer Service Ambassadors will be reaching out to you this week to obtain a few more details on your concerns so that we may address them promptly.
Thank you,
Christina M. Miranda
cmiranda@apm-mgt.com
We value our residents and strive for continual improvement and therefore value your feedback.
I'm so sorry to hear that your car was broken in to and would like to discuss this occurrence in more detail with you to assure that the proper steps were taken at property level to address the matter as well as address the ongoing concern of your neighbor so that we may actively address this matter.
Myself or one of our new Resident Customer Service Ambassadors will be reaching out to you this week to obtain a few more details on your concerns so that we may address them promptly.
Thank you,
Christina M. Miranda
cmiranda@apm-mgt.com
Apartment Review from a Current Renter
Too expensive
Gabriel,
Thank you for taking the time to complete this survey and sharing your concerns.
We value our residents and strive for continual improvement and therefore value your feedback.
I sincerely apologize that we have not met your customer service expectations and would like to resolve this situation to the best of out abilities.
We apologize that the fitness center has not been available 24 hours and limited to the 5:AM - 11:30PM schedule and promise that we are working to rectify this over the next week. I'm also happy to announce that the fitness equipment has been ordered and the replacement televisions will be replaced on or before the 17th. We will continue to update the residents as to when the new equipment will be installed.
On a separate note, we did send out an email blast to all of our residents in regards to the change in hours and noted that we would update as the necessary alarm and camera services were completed and the fitness center was returned to its 24 hours availability, I would like to have out team reach out and confirm that we have the proper e-mail address for you.
Myself or one of our new Customer Service Ambassadors will be reaching out to you this week to obtain updated detailed information address any other possible concerns that you may have.
We look forward to being of service
Christina M. Miranda
cmiranda@apm-mgt.com
Thank you for taking the time to complete this survey and sharing your concerns.
We value our residents and strive for continual improvement and therefore value your feedback.
I sincerely apologize that we have not met your customer service expectations and would like to resolve this situation to the best of out abilities.
We apologize that the fitness center has not been available 24 hours and limited to the 5:AM - 11:30PM schedule and promise that we are working to rectify this over the next week. I'm also happy to announce that the fitness equipment has been ordered and the replacement televisions will be replaced on or before the 17th. We will continue to update the residents as to when the new equipment will be installed.
On a separate note, we did send out an email blast to all of our residents in regards to the change in hours and noted that we would update as the necessary alarm and camera services were completed and the fitness center was returned to its 24 hours availability, I would like to have out team reach out and confirm that we have the proper e-mail address for you.
Myself or one of our new Customer Service Ambassadors will be reaching out to you this week to obtain updated detailed information address any other possible concerns that you may have.
We look forward to being of service
Christina M. Miranda
cmiranda@apm-mgt.com
Apartment Review from a Current Renter
I don't feel like I matter (probably because I'm not paying the same rent as someone who would have rented since the renovation) but that doesn't matter. If they didn't want to care they shouldn't have rented to me at this rate. Also the apartments (at least ours and another friend in the complex) have not truest been improved since the renovation. The apartment was actually more functional before.
Andrew,
Thank you for taking the time to complete our survey and for sharing your concerns.
We value our residents and strive for continual improvement and therefore sincerely value your feedback.
I would like to personally apologize that we have not met your customer service expectations and that the renovation process and communication process was not as refined as it should have been.
As the new Regional Manager of Fox & Hounds, it is my personal mission to assure that we are working every day to take care of our residents and their needs in a respectful, kind and prompt manner.
While It sounds as if you have already made the decision to find alternate housing for the end of your lease term with Fox and Hounds, I would still like to resolve your open concerns and hopefully make the remainder of your time with us a positive experience.
Myself or one of our new Resident Customer Service Ambassadors will be reaching out to you this week so that we may address your specific concerns.
Please watch for the upcoming monthly newsletters and Fox & Hounds Social Life Calendar!
Thank you for taking the time to complete our survey and for sharing your concerns.
We value our residents and strive for continual improvement and therefore sincerely value your feedback.
I would like to personally apologize that we have not met your customer service expectations and that the renovation process and communication process was not as refined as it should have been.
As the new Regional Manager of Fox & Hounds, it is my personal mission to assure that we are working every day to take care of our residents and their needs in a respectful, kind and prompt manner.
While It sounds as if you have already made the decision to find alternate housing for the end of your lease term with Fox and Hounds, I would still like to resolve your open concerns and hopefully make the remainder of your time with us a positive experience.
Myself or one of our new Resident Customer Service Ambassadors will be reaching out to you this week so that we may address your specific concerns.
Please watch for the upcoming monthly newsletters and Fox & Hounds Social Life Calendar!
Apartment Review from a Current Renter
I would never recommend this community to anyone. The front office communication is terrible, the maintenance is non existent, the amenities are unusable due to being close constantly and APM feels they are entitled to enter our apartment whenever they want with no notice.
Apartment Review from a Current Renter
It's my home. I enjoy it here. Although as soon as I tell someone what I pay they immediately say no.
Apartment Review from a Current Renter
I've had 2 referrals since living here I don't know about the next
Apartment Review from a Current Renter
Read above comments. I'm pretty sure you can conclude why.
Apartment Review from a Current Renter
terrible experience with renovations and rent increase would NEVER recommend to friends or family
Apartment Review from a Current Renter
Please see my other statements.
Apartment Review from a Current Renter
A quiet and safe place to live not far from university and a lot of restaurant and grocery store. Convenient for simple life.
Thank you for taking the time to complete our survey and for sharing your concerns.
We value our residents and strive for continual improvement and therefore sincerely value your feedback.
I would like to personally apologize that we have not met your customer service expectations and that the renovation process and communication process was not as refined as it should have been.
I am happy to be able to say that the fitness center equipment has been ordered and that the replacement televisions will be installed on or before February 17th, 2017, pending a few additional necessary repairs to the common area.
As the new Regional Manager of Fox & Hounds, it is my personal mission to assure that we are working every day to take care of our residents and their needs in a respectful, kind and prompt manner.
Please watch for the upcoming monthly news letters and Fox & Hounds Social Life Calendar!
Please contact us if there is anything we can do for you!
We look forward to being of service.
Please contact our office if you have any further request that we can assist you with.
We look forward to hearing from you.
Christina M. Miranda
cmiranda@apm-mgt.com