Vicksburg Village

Plymouth, MN


Vicksburg Village

Location

15730 Rockford Rd
Plymouth, MN 55446
(763) 557-4904
Overall Rating
Met My Needs
Overall value
Service Quality
71% 36 out of 51 renters
recommend this apartment.

Reviews

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Resident

We have lived here for almost two years, when we first moved in the people upstairs smoked inside (we live in a nonsmoking building) and were extremely loud late into the night. The smoke came into our apartment through the bathroom vents. I have asthma and despise the smell of smoke, hence choosing to live in a nonsmoking building. It took MONTHS for the problem to be resolved and there was no compensation for having to live uncomfortably for months. The cupboards, doors, lighting and table tops are very outdated. Yes there are updated units, however they are much more expensive. I do like the size of our apartment and open layout. The outdoor pool/grill area is great, indoors the hot tub is either extremely hot, or cold and the sauna is often broke. Maintenance is wonderful, they come to fix things right away and do a great job. Outside at night, there is little lighting around the grounds.

Apartment Review from an Independent Evaluator

The leasing agent came across as very natural. I had a pleasant visit.
Thank you for your feedback! I love hearing my team is doing a great job!

Apartment Review from a Current Renter

Vicksburg apartments does a good job with keeping the premises clean, organizing community events and offering some competitive amenities. However, it could improve a lot in terms of what is included in the rent, enhancing the offering of its amenities through additional common areas, classes and so on. Given the premium in rent, I would certainly point out the trade-offs to anyone asking me about the apartments.

Apartment Review from a Current Renter

Friendly and competent staff, clean facilities, well cared for grounds, beautiful apartment (I am in the remodeled building).
Thank you for your feedback! We are so pleased you love your home! We look forward to continuing to exceed your expectations!

Apartment Review from a Current Renter

Very unkempt hallways security doors always broken halls always cold in the winter and kids screaming and running in the hallway
Thank you for your feedback. We are truly sorry that your experience has not been what you have expected. I would love the opportunity to meet with you to discuss specific concerns.

Apartment Review from a Current Renter

I already suggested to some friends that they come live here when their lease is up in April. I told them about the indoor pool and sauna, and that the apartments are very nice.
Thank you for your feedback! We truly appreciate your referrals as well! We look forward to your continued residency and hope we continue to exceed your expectations!

Apartment Review from a Current Renter

I would recommend
Thank you for your feedback! We truly appreciate you taking the time to rate us. Thank you for making Vicksburg Village your home!

Apartment Review from a Current Renter

Very expensive, inconsistent rental rates (very different rates for people renting at around the same time), year over year increases (they make it sound like mandatory!), Some of the office staff are nice and helpful
Thank you for your feedback! We truly appreciate hearing our resident's thoughts. Our rental rates are very competitive with the surrounding communities, however if there is something we could do to create more value in your home we would be happy to discuss with you. Thank you again for your feedback!

Apartment Review from a Current Renter

The idea of living in an apartment is that it fosters a sense of community. This place, and the people that work here, see residents as rent checks and not community.
I am very sorry to hear that we have somehow made you feel this way. Our team strives to ensure our residents feel a sense of community. We do put a great deal of effort and heart into our resident events and take pride in the great feedback we typically receive. We want to ensure that every resident is completely satisfied and knows how important they are, but sometimes we fall short. Please feel free to address any specific concerns with management so we can hopefully exceed your expectations going forward.

Apartment Review from a Current Renter

I feel that tighter management is needed, and that they should be more selective as to who they allow to rent here. I would also never live in another building that was NOT smoke-free due to inconsiderate smokers who I currently live around.
Thank you for your feedback. Our resident's opinions are very important to us. Vicksburg Village rent's to everyone who qualifies, we do not discriminate for any reason. We do offer 3 smoke free buildings in our community for those residents who do not smoke and prefer to take advantage of smoke free living.

Apartment Review from a Current Renter

I was not advised when I moved in (2013) that my bldg was a smoking bldg although it states on the doors "no smoking" and apparently this applies only to the common area! I am not a smoker and certainly would not have subjected myself to second hand smoke. I addressed this issue in person and via emails stating I have seen smokers on decks in my bldg(4). I never got a response other than "we'll check on that". Last fall I was told my bldg is a smoking bldg and always has been!
Thank you for your feedback! I apologize that you have not been completely satisfied in your home. Smoking is prohibited in all common areas of every building, however we do offer 3 100% smoke free buildings. Our residents also have the option of transferring to other homes that may be better suited for them, should they not be satisfied in their current home. I welcome the opportunity to discuss these options with you. Please contact the management office if you would like to explore other options. Thank you again for your feedback!

Apartment Review from a Current Renter

I would and have recommended these apartments to everyone I know. I just love it here and in addition to the above, it is on the metro transit line, and within walking distance to the library, grocery store and restaurants.
Thank you for your feedback! We are thrilled that you are so happy in your home! We hope we continue to exceed your expectations! Thanks you!

Apartment Review from a Current Renter

I like the location in particular. Also like the architectural details that make the apt.unique.
Thank you for your feedback! We are happy to hear you love our community as much as we do! Thanks again!

Apartment Review from a Current Renter

Not satisfied at all for the price we pay.
Thank you for your feedback! Vicksburg Village offers a wide variety of options to meet everyone's needs. We also offer the opportunity to transfer to other homes if your needs have changed. We would be happy to discuss any concerns you may have as well as different options you may be interested in. Please contact us if you wish to discuss.

Apartment Review from a Current Renter

I would let people know that the office staff is very good and maintenance is very good.

But, that the apartments are very drafty (not a good thing in Minnesota in the winter), the AC may not be adequate depending on which apartment they are in and that the appliances were great for the 90's but if they don't need the proximity to Plymouth Creek Elementary there are likely better options.

The "upgraded" units are very nice, however, for the monthly cost for a three bedroom I could just buy a house.
Thank you for your feedback! Your opinion is very important to us. Please contact the office at your earliest convenience so we can rectify your maintenance issue. We want you to be completely satisfied with your home!
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