Spice Tree

Ann Arbor, MI


Spice Tree

Location

4854 Washtenaw Avenue
Ann Arbor, MI 48108
(734) 434-0400
Overall Rating
Met My Needs
Overall value
Service Quality
48% 11 out of 23 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

'not likely at all' isn't strong enough. There is NO WAY I would recommend this complex. It was great when it was privately owned. Now,you'd be WAY better off going with one of the many MCKinley properties.
Please allow me to apologize for any inconvenience you may have had at Spice Tree. I reached out to you by phone and email to discuss your concerns and to learn how we may fix them. The team at Spice Tree is committed to exceeding your expectations and to providing you a wonderful home and living experience. I hope to hear back from you soon so we can begin to assist you.

Thank you,
Sabrina Draplin

Apartment Review from a Current Renter

The renovations to the bathroom and kitchen have improved the appearance. With the wooden tiled floor, the apartment does tend to be noisier when
music is playing or tenants are walking across the room.
Thank you for your feedback! We are so glad you like the renovations and are enjoying your apartment. Please feel free to contact the office if your neighbors seem to be too loud. In most cases neighbors are unaware they may be making too much noise and will immediately make small changes which can drastically reduce nearby noise.

Apartment Review from a Current Renter

It's in transition and it very much feels like things are still getting sorted out. Due to the lack of amenities, new staff, high price and lackluster completeness in renovations I'd be unlikely to recommend this complex, but I also can't say I've had any bad experiences here either.
Thank you for your response. We pride ourselves on our amenities, quality of the renovation and our team. It seems as though we may not have met your expectations and I would like an opportunity to discuss with you more to learn how we can ensure you have an exceptional living experience at Spice Tree. I will be contacting you directly in order to provide you with the comfort and service we are dedicated to providing.

Sabrina Draplin
Regional Manager

Apartment Review from a Current Renter

Like I said before, there are many places in Ann Arbor that are more competative
Thank you for your feedback. We pride ourselves on being very competitive with other apartment communities and will continue to offer additional amenities and services.

Apartment Review from a Current Renter

I would be transparent and let them know the advantages of living here, but also the challenges. Things to be aware of so they can make the best decision for their households at the time they are looking for a place to reside. Of course, the generous referral bonus is a plus as well!
Thank you so much for you recent comments about Spice Tree apartments! We are so glad you find many advantages of living at Spice Tree and appreciate the current $500 resident referral bonus. Please let us know if there is any way we can improve and continue to make your stay at Spice Tree Apartments an exceptional experience.

Apartment Review from a Current Renter

Management and office staff are all over the place
I would like to thank you for your response and feedback. I am sorry if our team has seemed too busy or unorganized in the past. We have taken great efforts to improve our organization, efficiency and staff development. I am sure you will notice the improvements soon if you have not already.

If there is anything we can do, to better our customer service please don't hesitate to inform us.

Apartment Review from a Current Renter

Spicetree has its ups and downs, but if the work on the shortcomings, I have no problem recommending these apartments.
I would like to thank you for your response and positive feedback. If there is anything we can do, to better our customer service please don't hesitate to inform us.