Grand Pointe

Lafayette, LA


Grand Pointe

Address

3606 Kaliste Saloom
Lafayette, LA 70508
Overall Rating
Met My Needs
Overall value
Service Quality
0% 0 out of 1 renters
recommend this apartment.

Reviews

Horrible Staff!

Would NOT recommend... I have lived in this apartment for a year and am nothing but excited to leave it! I would NOT recommend these apartments. The ONLY reason I did not leave is because I didn't want to pay their outrageous fees for breaking the lease. I should have never signed the lease. First off, paying for the "gated community" is a waste of your money because the gates are constantly broken. There was a span of about 6 months out of my one year here where the gates never closed. Also, this last time when they were fixed, they fixed them without anybody's key code working, so none of the codes work. In the past weekend alone I was locked out of my own apartment complex 4 times, in one weekend! There are poop stations all around the complex for the tenants to use, with a trash can and bags. The bags are frequently not stocked, so that makes it very hard for the dog owners to pick anything up. Next, the garbage compactor is overflowing WEEKLY. As of lately, the tenants who have moved in have been more loud and rude, with blasting music in their cars the middle of the night, and people being loud and dramatic on their balconies. Worst of all, and my biggest complaint, is about the staff. The office staff is rude. The manager will cut you off while talking, and they generally show no concern about any problems in the complex. When I addressed the problem with the gate codes not working the response was "we will see about the problem, anyone other than you getting into the complex is not our concern". So now the family coming to help me move out of here will have to wait for me to drive down and let them into my apartment manually. Not to mention, if I get called into the hospital late and forget my swipe card then I will be locked out for the duration of the evening. This staff is impersonal and rude, and I am counting the days until I can leave...