The Preserve at Spring Lake

Almonte Springs, FL


The Preserve at Spring Lake

Location

895 Wymore Rd
Almonte Springs, FL 32714
(407) 537-2844
Overall Rating
Met My Needs
Overall value
Service Quality
0% 0 out of 1 renters
recommend this apartment.

Reviews

Do not move here

Moved in here and was promised a new renovated apartment however that was not the case. I let that go and decided to rent anyways. My apartment faced the highway and my windows were lose so i asked them to tighten the window or put in a properly sized window in place but they said there was nothing to be done. The sound of cars driving past I4 was heard all day. Not to mention water coming in when it rained, and insect and pests. The community neighbor hood is dirty and unkempt. The manager and employees at the leasing office are absolutely useless unless their trying to sign you into this horrible apartment complex. I decided to terminate my lease ahead of time and had to pay a $500 penalty. I spoke to the manager and she mentioned it would be the only fee and she would market my apartment first. Months later still no success in renting my apartment while multiple people around me moved in to apartments despite mine being available. Finally the apartment was rented and they decide to charge me a hidden fee on the contract stating that at the termination of the lease you are responsible for any discount they have ever given you, so now im stuck with a $400 bill from the first month. I say hidden not just because I couldn't find but neither could the manager when she tried talking down to me stating i will pay this portion. I had to call the regional manager and she was the one who was actually able show me. The new manager is very unprofessional and has no sense of customer service. She believes she is entitled to treat her tenants like garbage because and I quote "I am your landlord", so in her mind that somehow justifies the complete lack of curtsey and professionalism. This has been a godawful experience and i hope you keep looking because im sure there are better options in the area. This might seem like a decent community at first glance but trust me when i say that contract will keep you imprisoned in this apartment, so you'll have to deal with whatever negatives aspect of your one year there with very little options.