The Charleston

Los Angeles, CA


The Charleston

Location

729 S. Union Avenue
Los Angeles, CA 90017
Overall Rating
Met My Needs
Overall value
Service Quality
0% 0 out of 1 renters
recommend this apartment.

Reviews

Extremely poorly managed. Beware.

I stopped by this week to view the property and was completely turned off almost immediately after stepping inside. Although the building itself appeared pleasant, what I saw inside the leasing office made the decor an irrelevant point. While waiting to speak to someone about a unit, I watched as a current tenant entered the office and attempted to speak with management and was turned away. I was completely turned off by the way the tenant was spoken to (by an older man I heard referred to as Jesus) as he tried to communicate his concerns. The staff was EXTREMELY impolite, dismissive, and did NOT allow the tenant to speak citing he was 'busy'. When asked by the tenant if there was a better time to come back, Jesus continued to raise his voice saying he was 'busy' with someone or something else and turned his back to walk away. Needless to say, I am THANKFUL to have witnessed this and am NO longer interested in this property seeing how this is how the business is run.