Alize

Aliso Viejo, CA


Alize

Location

2 Enterprise
Aliso Viejo, CA 92656
(949) 716-5600
Overall Rating
Met My Needs
Overall value
Service Quality
0% 0 out of 1 renters
recommend this apartment.

Reviews

Would not recommend

Was a resident at the community for 18 months. At the time I left, I was probably the longest tenured resident in my building. From my understanding, not many people renew because of the high rent increases and the price posed little value for the apartments that were not renovated, compared to surrounding communities.

Customer service with their management staff is poor and there are several issues in the general area. First is that it seems like police make regular visits to the community, as I saw them in force at least once a month for various reasons. Secondly the rear exit is next to a school and pretty much inaccessible from 7am-9am and again from 1pm-3pm. So much school traffic in fact that I stopped using that entrance altogether, not to mention the parking that a lot of the school traffic uses within the community that goes unchecked.

I also felt duped by the fact that although I requested an "initial inspection" upon giving my notice of vacating the apartment, they "no showed" to the appointment window, while leaving me waiting for several hours. This created a problem as that I was unaware of things I needed to address prior to moving out and which led them to not only keep my entire deposit, but also issued me a collection notice for more charges. After trying to work with management through these issues, my frustration grew too much to even care to deal with them anymore.

Although the location was really convenient to my work, I would not choose to live here again and would not recommend this complex to anyone looking to move to the area. There are much better communities in the area for a better value and whom actually care about their residents.