The Residence Buckhead Atlanta

Atlanta, GA


The Residence Buckhead Atlanta

Featuring the most luxurious penthouse, studio, one, two and three bedroom apartments in the highly acclaimed Buckhead neighborhood of Atlanta. The Residence Buckhead Atlanta showcases spectacular skyline views from our penthouses and private balconies and is located adjacent to the exclusive Buckhead village District, right off Peachtree Road. Our community offers an outstanding amenity package including a garden courtyard, screening room, Chef's kitchen and executive boardroom. Select apartment homes feature a separate study, perfect for working from home.

Location

297 E Paces Ferry Rd
Atlanta, GA 30305
(470) 237-5332
Overall Rating
Met My Needs
Overall value
Service Quality
76% 141 out of 186 renters
recommend this apartment.

Reviews

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Apartment Review from a Current Renter

Would - positive experiences in general, quality of apartment, state of property, geographic convenience, access to restaurants,
Would not - concerns of safety outside immediate property and Buckhead Village 3-4 block area, visitor parking

Apartment Review from a Current Renter

Safe,, excellent care taken of property and by site staff (leasing office, concierge, maintenance, and security), VIP program at nearby stores/restaurants

Apartment Review from a Current Renter

Water pressure

Apartment Review from a Current Renter

I feel that when I moved in, there was a more positive community. The neighbors were all amazing and nice. Since around the pandemic, we’ve had negative experiences with neighbors being noisy, people smoking weed around the building, people taking stuff from the gym, etc. We’ve even had a situation where a neighbor was verbally aggressive towards my wife to the point where she actually came to the apartment in tears and somewhat angry and scared about the situation. Though the management team tries to be courteous and address what they can, I feel that something about the community has changed. When I evaluate the price point charged for an apartment today vs the experience I’ve been having, I can’t wholeheartedly recommend the building to my friends without bringing up these negative factors.

Apartment Review from a Current Renter

Noise levels throughout the day make it hard to work from home if you're on calls/meetings

Apartment Review from a Current Renter

Office doesn’t care about the appearance at all. This place has been let go.

Apartment Review from a Current Renter

Gigi has been available and supportive of anything I needed during my stay.

Apartment Review from a Current Renter

The constant smell of pot in the hallway continues to irritate me snd it is from 2 different units. It’s morning and evening.
Hi,

On behalf of The Residence, I appreciate you taking the time to express your concerns and apologize for the inconvenience you have experienced with recent nuisance odors. Have you communicated this to the office? We will happily monitor your floor level as this is a lease violation and we will terminate lease contracts. Please accept my apology for the difficulty this situation has created for you. We take pride in our customer service and strive to ensure our resident’s needs are handled promptly and in a courteous, professional manner. We are deeply concerned about this issue. Please contact me at emailaddress@simpsonhousing.com or by calling 404-856-0774 so we can discuss it. Again, our sincere apologies!

Best,

Lauren Stewart

Apartment Review from a Current Renter

Great location. Excellent staff.

Apartment Review from a Current Renter

Amenities are very out dated. Need to update the gym.

Apartment Review from a Current Renter

The concierge, staff, and maintenance staff does a great job

Apartment Review from a Current Renter

It’s noisy. The safety protocols during Covid have been terrible. Mask compliance is not good and not enforced. For months security and concierge weren't even following protocols themselves until I advised the property manager. No effort to put hand sanitizer stations near elevators on garage or lobby levels. No hand sanitizer station by back door where there is a door handle. No antibacterial covers over the elevator buttons. No foot pulls installed on any doors. These are easy things for a building manager and are a standard in luxury buildings and in many non-luxury buildings too. Not operated like a luxury building. Have also had parties on the Penthouse floor where security/concierge was letting up large groups with no masks into elevators and up to my floor for a party. They were congregating in the hallway outside my unit in large groups without masks.

Apartment Review from a Current Renter

Excellent experience overall, and special mention to the great team at the leasing office and Carolyn Andra in particular. In general, but especially during this COVID period, Carolyn has gone above and beyond to be helpful.

Apartment Review from a Current Renter

Everyone is so nice and has helped and been there when I needed tremendously.
Good Afternoon,

Thank you for your positive feedback! We take pride in our customer service and strive to ensure our resident’s needs are handled promptly and in a courteous, professional manner. Your satisfaction is important to us and we appreciate you taking your time to share your experience. Happy and satisfied residents are our ultimate goal. Again, thank you for your kind words! They made our day. Regards, Lauren Stewart Community Manager

Apartment Review from a Current Renter

Concerns about safety and access into the building.
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