Settler's Ridge

Austin, TX


Settler's Ridge

At Settlers Ridge you will find innovative floor plans with custom home features you’ve dreamed about and state of the art amenities. You deserve to spoil yourself in luxury. You deserve to experience living at its finest at Settlers Ridge.

Location

12800 Harrisglenn Dr
Austin, TX 78753
(512) 765-9841
Overall Rating
Met My Needs
Overall value
Service Quality
77% 100 out of 130 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

The people an is homely
Thank you so much for leaving such a kind review! We look forward to the continued opportunity to serve you!

Apartment Review from a Current Renter

i wouldn't recommend it for physically disabled people, but location and layouts are nice

Apartment Review from a Current Renter

Excellent office staff! Property maintained very well.

Apartment Review from a Current Renter

Friendly staff, clean apartments and surroundings.

Apartment Review from a Current Renter

Amazing response during COVID-19 Pandamic including keeping residents posted on free food services to children, offering toilet paper to residents, and offering to help get supplies for high risk residents.

Apartment Review from a Current Renter

The complex is safe, the staff is friendly and easy to work with, and every day you are working on making the complex the best it can be. The layouts are spacious and not wholly unaffordable! I already do recommend this place when friends are apartment hunting! :)

Apartment Review from a Current Renter

Roaches. Its a little much. It would be nice if we had exterminations as least once or twice a year.

Apartment Review from a Current Renter

Spectacular location, staff, amenities just to name a few.

Apartment Review from a Current Renter

Love the friendliness of staff and employees, but mostly enjoy the pet friendliness of the community and the diversity of pets and neighbors. Great upkeep of community grounds!

Apartment Review from a Current Renter

It's just a friendly place to live. I feel safe and comfortable living along there. The only thing is the parking, too many restrictions on parking especially when you have family coming in from out of town (daughter/grand kids; other than that it's been a wonderful experience.

Apartment Review from a Current Renter

Management needs to be concerned about my concerns

Apartment Review from a Current Renter

I did recommend it. And someone moved in to this apartment community based on my recommendation. His name is Mike Milligan.
James,

Thank you for taking the time out of your busy day to complete this pre-renewal customer service survey. Your feedback is so important to us.

If there is anything we can improve upon, please don't hesitate to reach out. We are excited that we are keeping one of our most valued customers with us for another term.

Sincerely,
Brittan Daugherty
Community Manager

Apartment Review from a Current Renter

i would cause its a "cheaper" option close to techridge. I would not cause the apartments need updating
Zachary,

Thank you for taking the time out of your busy schedule to complete this customer service survey. Your feedback is so valuable to us.

It saddens me that you're leaving us due to what seems like upgrades/newer product. We are going to be doing some really exciting upgrades to our community this year and over the course of the following year that include exterior & interior upgrades. In the meantime, is there anything inside your apartment home that we can upgrade to keep you here with us?

We hope we can continue keeping you here with us as one of our most valued customers. If there is anything you'd like to discuss in further detail, please don't hesitate to reach out. We are here for you!


Sincerely,
Brittany Daugherty
Community Manager

Apartment Review from a Current Renter

I would tell them that the area is safe, and yet close to so many stores and not right on I-35.
Margaret,

Thank you for taking time out of your busy schedule to fill this pre-renewal customer service survey out for us. Your feedback is so appreciated.

The Austin market is continuously growing rapidly and with that means higher rates. We do our very best to remain competitive in our direct market with everything we offer. We will be rolling out very exciting projects soon so that you will be proud paying the rate that you do with us. If you're ever considering down sizing please reach out as we do offer the transfer option.

We are so grateful to have such wonderful residents like yourself and we hope you give us continued opportunities to serve you and show you how great it is to be a part of our Settler's Ridge family.

Sincerely,
Brittany Daugherty
Community Manager

Apartment Review from a Current Renter

Its bug infested loud
Kanesha,

Thank you for taking the time out of your busy schedule to complete this survey. It saddens me that this has been your experience here and that I haven't had an opportunity to meet with you over the concerns that you've had while living here.

Would you have time to meet with me this week so we can come up with a game plan to provide you with an apartment that you're happy to call home?

Please let me know when you have some time to meet. I always have an open door for you. We are all here for you.

Sincerely,
Brittany Daugherty
Community Manager