Reviews
Apartment Review from a Current Renter
If rent was more reasonable, my garage was connected to my building, and the gym had slightly different equipment I would not hesitate to recommend the complex.
Apartment Review from a Current Renter
Not enough parking space specially for visitors. Back gate have constant problems.
It'd be lovely to have a spa/Jacuzzi
It'd be lovely to have a spa/Jacuzzi
Hello and thank you for your feedback. We work really hard to ensure that our residents have ample parking as parking is typically quite limited inside apartments located in an "in town" location. This results in less parking for visitors unfortunately.
Regarding our back gate, we have had numerous parts go out recently. One of the parts was on back order for a while. We always repair items as they need, however gates get used often and parts break. I have worked at gated communities over the years and this has been a battle fought at each and every one of them. I wish I had a better response, but we have to address it each time as it occurs.
Regarding your desire for a spa/Jacuzzi, it is quite uncommon for newer developments to build these any longer. They are very difficult to regulate to the standards required for a public spa. I think this will become something you only see in older communities going forward.
Thanks again for your feedback, we pay close attention to it. Feel free to reach out to our office if there is anything else we can do for you.
Best Regards,
Mendy and the Stoneledge Team
Regarding our back gate, we have had numerous parts go out recently. One of the parts was on back order for a while. We always repair items as they need, however gates get used often and parts break. I have worked at gated communities over the years and this has been a battle fought at each and every one of them. I wish I had a better response, but we have to address it each time as it occurs.
Regarding your desire for a spa/Jacuzzi, it is quite uncommon for newer developments to build these any longer. They are very difficult to regulate to the standards required for a public spa. I think this will become something you only see in older communities going forward.
Thanks again for your feedback, we pay close attention to it. Feel free to reach out to our office if there is anything else we can do for you.
Best Regards,
Mendy and the Stoneledge Team
Apartment Review from a Current Renter
I did, My sister moved here in May. I recommend this property prior to finding out I was not able to transfer to a lower level apartment, and found new apartments have elevators.
Thank you for your feedback. My name is Mendy and I am the new Community Manager. I appreciate hearing the feedback and learning of things that may make Stoneledge even better.
I know that we often have people interested in first floor apartment homes and they also go the fastest when someone gives notice. I am sorry to hear that we did not have one for you to transfer to when you needed it. I am glad that you found something to work for your needs however. Please keep us in mind if your needs change in the future.
Kind Regards,
Mendy Meulman
I know that we often have people interested in first floor apartment homes and they also go the fastest when someone gives notice. I am sorry to hear that we did not have one for you to transfer to when you needed it. I am glad that you found something to work for your needs however. Please keep us in mind if your needs change in the future.
Kind Regards,
Mendy Meulman
Apartment Review from a Current Renter
I would but would make sure they understood about rent increases, it's a nice place to live but lately the construction around and within the apts has added a lot of noise and mess.
Thank you for your valuable feedback. I am sorry to hear that the rent increases were frustrating to you. I assure you, it is always challenging for us to pass those increases along. We would love to keep everyone happy in every way. Unfortunately, we face escalating costs each year and this past year we faced an abnormally high property tax value increase. With a strong economy in our area and added property values around us, it forced rental increases in our marketplace as a whole.
We appreciate our residents and strive to make the community one that offers value in the experience while living here. We would welcome feedback and suggestions that may improve the experience and add to the value of being a Stoneledge Resident.
Thanks again for taking time to communicate with us and best regards,
Mendy Meulman
Community Manager
We appreciate our residents and strive to make the community one that offers value in the experience while living here. We would welcome feedback and suggestions that may improve the experience and add to the value of being a Stoneledge Resident.
Thanks again for taking time to communicate with us and best regards,
Mendy Meulman
Community Manager
Apartment Review from a Current Renter
Place is clean and the folks working here are very nice.
Apartment Review from a Current Renter
Would like to see the exterior get painted. Looking very sun bleached.
Thank you for your feedback.
Even though we are almost 5 years old the sun has bleached out the paint. We will be painting the exterior of the breezeways, railings and garage doors this year in 2017.
Keep an eye out for detailed information regarding the project.
Even though we are almost 5 years old the sun has bleached out the paint. We will be painting the exterior of the breezeways, railings and garage doors this year in 2017.
Keep an eye out for detailed information regarding the project.
Apartment Review from a Current Renter
I like it here very much. However, I'm starting to need an extra room and bath along with a garage. I'm not interested in staying here to attain those for the prices they're going for however. There're houses for rent in the area that are just as nice and offer more. I'd like to stay but I would also need another room and garage for a respectable price. Friends in Frisco and Lewisville have a garage, additional bed, bath, and less per month.
Thank you for your review. I would love to set up a time to meet with you to discuss your concerns. I emailed you to hopefully schedule a time to meet.
Apartment Review from a Current Renter
Very nice, but costly for the average income
I look forward to talking to you about your renewal options for April.
Apartment Review from a Current Renter
I am very happy and very comfortable with my living arrangements.
Our residents feedback is so important to us in the office. We hope you continue to call Stoneledge home at renewal time.
Apartment Review from a Current Renter
If they could afford it yes I always tell people about Stonelesge
Thank you so much for referring your people to Stoneledge and thank you for being our resident!
Apartment Review from a Current Renter
I have, and always will recommend StoneLedge or any Simpson Property.
Our residents opinions are so important to us. We thank you so much for expressing your concerns and always giving us kudos when needed. Thank you for being our resident at Stoneledge I know you have other choices but we are glad you call us home!
Apartment Review from a Current Renter
I would recommend the third floor
Thank you so much for completing the survey to let us know your thoughts. If you are interested in moving to a 3rd level we can talk about transferring just stop by the office when you get a chance.
Thanks,
Clarissa Shaw
Thanks,
Clarissa Shaw
Apartment Review from an Independent Evaluator
It was a gorgeous and well maintained property. I was made aware by the leasing professional that a perks program was available at the community where I could obtain discounts and freebies just for living there. The apartment I viewed was beautifully designed and there were plenty of windows to allow for natural light. I would definitely want to lease there and would recommend others do the same.
Thank you so much for taking time to give us feed back.
Apartment Review from an Independent Evaluator
It was a pleasant experience with the warm welcome I received, and I would recommend this location to anyone.
Thank you so much.
Loved this apartment
Sadly, I had to move closer to work, but this was the best apartment I've ever lived in. I do wish they could add parking. I always had a great experience with the front office and all of my maintanance requests were fixed very promptly. I had very friendly neighbors and I never had any problem with noise. I already miss Stoneledge!
We miss you and if things ever change we would love for you to come back.
Kind Regards,
Mendy Meulman
Community Manager