Thank you so much for the valuable feedback. We have taken notes and are working on some possible resolutions.

Kind Regards,
Mendy Meulman
Community Manager

Hello and thank you for your feedback. We work really hard to ensure that our residents have ample parking as parking is typically quite limited inside apartments located in an "in town" location. This results in less parking for visitors unfortunately.

Regarding our back gate, we have had numerous parts go out recently. One of the parts was on back order for a while. We always repair items as they need, however gates get used often and parts break. I have worked at gated communities over the years and this has been a battle fought at each and every one of them. I wish I had a better response, but we have to address it each time as it occurs.

Regarding your desire for a spa/Jacuzzi, it is quite uncommon for newer developments to build these any longer. They are very difficult to regulate to the standards required for a public spa. I think this will become something you only see in older communities going forward.

Thanks again for your feedback, we pay close attention to it. Feel free to reach out to our office if there is anything else we can do for you.

Best Regards,
Mendy and the Stoneledge Team

Thank you for your feedback. My name is Mendy and I am the new Community Manager. I appreciate hearing the feedback and learning of things that may make Stoneledge even better.

I know that we often have people interested in first floor apartment homes and they also go the fastest when someone gives notice. I am sorry to hear that we did not have one for you to transfer to when you needed it. I am glad that you found something to work for your needs however. Please keep us in mind if your needs change in the future.

Kind Regards,
Mendy Meulman

Thank you for your valuable feedback. I am sorry to hear that the rent increases were frustrating to you. I assure you, it is always challenging for us to pass those increases along. We would love to keep everyone happy in every way. Unfortunately, we face escalating costs each year and this past year we faced an abnormally high property tax value increase. With a strong economy in our area and added property values around us, it forced rental increases in our marketplace as a whole.

We appreciate our residents and strive to make the community one that offers value in the experience while living here. We would welcome feedback and suggestions that may improve the experience and add to the value of being a Stoneledge Resident.

Thanks again for taking time to communicate with us and best regards,
Mendy Meulman
Community Manager

Thank you for your feedback.
Even though we are almost 5 years old the sun has bleached out the paint. We will be painting the exterior of the breezeways, railings and garage doors this year in 2017.
Keep an eye out for detailed information regarding the project.

Thank you for your review. I would love to set up a time to meet with you to discuss your concerns. I emailed you to hopefully schedule a time to meet.

I look forward to talking to you about your renewal options for April.

Our residents feedback is so important to us in the office. We hope you continue to call Stoneledge home at renewal time.

Thank you so much for referring your people to Stoneledge and thank you for being our resident!

Our residents opinions are so important to us. We thank you so much for expressing your concerns and always giving us kudos when needed. Thank you for being our resident at Stoneledge I know you have other choices but we are glad you call us home!

Thank you so much for completing the survey to let us know your thoughts. If you are interested in moving to a 3rd level we can talk about transferring just stop by the office when you get a chance.

Thanks,

Clarissa Shaw

Thank you so much for taking time to give us feed back.

Thank you so much.