THE VILLAGE UPPER EAST SIDE

Dallas, TX


THE VILLAGE UPPER EAST SIDE

Location

8749 Southwestern Blvd
Dallas, TX 75206
(214) 772-8000
Overall Rating
Met My Needs
Overall value
Service Quality
90% 111 out of 124 renters
recommend this apartment.

Reviews

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Apartment Review from a Current Renter

Most people I talk to have lived at The Villages at one point in their lives
Thanks for the great review! We love that you love UES as much as we do!

Apartment Review from a Current Renter

We love having people over here and are always proud to show them around and talk about what a great experience this is.
Thank you for taking the time to fill this survey out! Upper East Side wouldn't be the same without residents like you!

Apartment Review from a Current Renter

Quality of the apartments, attractiveness of the property and care provided by the landscape staff. Little things like free lattes, planned weekly activities, newsletter, etc. Friendly and helpful staff. Some of the reasons we have recommended UES to friends and family.
We are so thankful that you and Carolyn call Upper East Side home!

Apartment Review from a Current Renter

Due to the multiple maintenance issues we've had with our apartment, I would be hesitant to recommend this community to family and friends.
We hope that getting your current maintenance issues taken care of and taking of any future items in a timely manner will change your mind. Maintenance is one of our top priorities!

Apartment Review from a Current Renter

I would not recommend this complex unless my friend/family was getting a 1 bedroom with an attached garage (because of the parking issue).
We are working to find a solution for the parking issues, we will keep you posted on this. Thank you for your patience.

Apartment Review from a Current Renter

Great community- love the events, coffee and gym. Parking needs work- no covered parking either
We are so glad you love the events, coffee, and gym. We love them too! We are working on a solution for the parking and will keep you posted. Thank you for your patience.

Apartment Review from a Current Renter

I moved into this complex for several reasons: 1. safety, 2. dog friendly, 3. cleanliness. I feel less "safe" here than I did when I initially moved in. (Also, there are no chains or other safety device on the outside doors so that a resident can open the door without having someone barge in...this is especially a concern due to the lack of a gated community). 2. This complex is somewhat dog friendly, you can have your dog here. There are several plants on property that are not safe for the animals. Unfortunately, one of the things I liked about this place was that I was told that the management made sure to enforce the "clean up after your dog". Unfortunately, there is a lot of poop around the complex.
We are working to resolve the issues in a timely manner. We sent out a notice last week reminding residents to pick up after their dogs. If you are wanting an extra device on your door of some kind we can discuss this with you and see if there is something additional we can add to the door. Please contact the leasing office. Thank you.

Apartment Review from a Current Renter

As I have said on previous surveys, there is a genuine effort here to foster actual community among the residents. The amenities are superior to any apartment I have previously lived in, yet the price is lower!
Thank you so much!! We are so glad you call Upper East Side home!

Apartment Review from a Current Renter

Management makes false promises sometimes just to sell you and be done with you. I want to see more honesty.
We value our residents and pride ourselves on being honest. If there is a particular issue that needs to addressed please contact management at the leasing office so we can help.

Apartment Review from a Current Renter

the noise of the apartments above.
I am happy to call the residents above you and discuss the situation with them. Also if you have a noise complaint you can always call SMITH at (214) 631-4444. Thank you.
I am happy to call the residents above you and discuss the situation with them. Also if you have a noise complaint you can always call SMITH at (214) 631-4444. Thank you.

Apartment Review from an Independent Evaluator

The properties are both gorgeous and managed by a very wonderful management company. The leasing professional gave a very good presentation.
Thank you so much! We are so glad you enjoyed your visit to our community. If we can be of any further assistance please let us know.

Apartment Review from an Independent Evaluator

The property was amazing. The staff was very genuine and helpful.
We really appreciate the compliments! We would be happy to help you in any way that we can with your future apartment needs.

Apartment Review from an Independent Evaluator

This is a newer apartment community with all the amenities. The customer service was warm and welcoming.

A True Community

I've read a lot of great feedback from other posts and could not agree more. I actually work in the apartment industry and can say from both first hand experience as a resident at UES and industry experience as a manger, UES truly cares about relationship and community building. It is hard for most communities to achieve this because they are usually to focused on maintenance or management issues. Not Upper East Side. Although some of the leasing staff can misrepresent a few small details from time to time, it is nothing that management can't clear up quickly.

I'll keep this short and sweet. I want send a huge thank you to the café and concierge staff at UES, as well as the manager, Jamie. if there's anything in this world I appreciate, its a sense of community, responsive management, and a good bagel. I really like bagels! :)

**if you don't live at UES yet, you'll understand that joke the first Sunday you live here.

There are plenty more great things to say, but I think other reviews covered it. Thanks again!

Life at Upper East Side

The apartments are beautiful and well appointed. There is great diversity here: young, old, families, couples, singles, different backgrounds. There are many activities to choose from but you can always enjoy your privacy too. The cafe and clubhouse are great and the staff is friendly and attentive but not stuffy. I believe will live here until we purchase a home.
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