Greys Harbor at Lake Norman

Huntersville, NC


Greys Harbor at Lake Norman

Location

8701 Pinnacle Cross Drive
Huntersville, NC 28078
(704) 931-5690
Overall Rating
Met My Needs
Overall value
Service Quality
83% 203 out of 246 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

Office staff can be rude sometime. My car broke down on a Sunday in the loading area in front of my apartment. It wouldn't change gears which means it would not go into neutral (we tried). I immediately called my dealership who was closed and couldn't do anything about it until Monday. I then called the apartment complex and talked to one of the maintenance guys who was extremely friendly and told me that they would not tow it unless it sits for multiple day and I would be fine if I left it there 1 day until I could get it towed to the dealership. However the next day as I'm waiting for the tow truck to arrive the ladies in the front office call saying it needs to be moved immediately! I explain the situation and she doesn't care stating she will have it towed in 2 hrs if it's still there. Keep in mind I wasn't in a handicap spot and I already felt horrible for it being there. But she did not have to be RUDE about it. I was unloading my car which took all of 5-10mins and went to move it and BAM it wouldn't drive.

The people that live below us call the office on us or sometimes have the nerve to knock on our door for vacuuming, sweeping off our balcony, heaven for bid my kid throw a temper tantrum. When we went to move here we requested a 1st floor because we have a young son (who runs, plays, and sometimes has tantrums) but Curtis told us that we had to be handicap to get a 1st floor apartment!! Now you would think with my husband being a DISABLED Veteran we would qualify but that was not the case.

The "security gate" seldomly work, so they keep it open almost all the time.
Thank you for your feedback to this matter. I am sorry to hear how you are feeling in this matter and would love the opportunity to discuss this further. Please let me know a time that would work best for you.

Thank you
Adrienne Evans
The Community Director of The Marquis at Northcross

Apartment Review from a Current Renter

My only issue is the noise from apt above. I think the reason I hear so much is that the apt above me isnt carpeted, only reason I can think of for the noise of sliding chairs, or anything that hits the floor. I assume they have the faux wood floors and I can hear a coin drop... literally...
Hello Michael,

Thank you so much for your review. We appreciate all feedback and continually use it to improve the service provided by our teams.

Apartment Review from a Current Renter

I have recommend this apartment community many times, there is not one thing I could say towards the negative of why not to move to Marquis at Northcross.
Wow! Thank you for the great review! We appreciate you and all of your referrals!

Apartment Review from a Current Renter

Great location, affordable, nice place to live
This is great to hear. We are so glad you enjoy living here!

Apartment Review from an Independent Evaluator

These apartments are very well maintained and the landscaping is beautifully done. The amenities are very nice. Another plus for this community is that it is gated and the gates are closed at 10:00 PM.
Thank you for these great comments. We are glad you enjoyed your visit with us!

Apartment Review from a Current Renter

Everyone we had asked to be done with our apartment they took care of!!
We think our service team is great and we are glad that you do, too!

Apartment Review from an Independent Evaluator

The property is a bit far out for the price. The fitness center could be more up to date. There are nicer places that are more upgraded for the same rental cost. The staff were professional. An upgrade to the amenities would help the property to stand out.
I hope you get the opportunity to come back to The Marquis at Northcross soon. Our fitness center has reopened and is a hit among residents. Our dog park/run has also relocated and expanded and is now open for use. We have a brand new playground being delivered this week, and two new gas grills to enjoy around the pool. We invite you to spend some time relaxing beside our swimming pool shimmering with embedded seashells and you'll then realize all the things that make us one of the top-ranked apartment communities in the area. We welcome you back for a second opinion anytime!

Apartment Review from a Current Renter

Parking is still an issue for some complexes especially 8742
Thank you for this feedback; I'm sure we can help. Please let us know if any vehicles sit in prime parking spaces for extended periods of time without moving. We will be glad to help.

A nice comfortable place to call home

I think the staff is awesome and very helpful and pleasant. Management is always willing to help with any issue you may have. The maintenance staff is very efficient . I have been living here since 2007 and have not had any complaints.
Wow, this is quite a solid compliment. Thank you so much for sharing this feedback!

Apartment Review from a Current Renter

The pet policy is the best thing about this apartment complex. I mostly would recommend only to people with large dogs.
We're pleased go hear our pet policy meets your needs so well. Now we want to talk about what it would take to earn your full recommendation to ALL people; not just those with pets. Let's chat!

Apartment Review from a Current Renter

We see that system creates virtual demand and for every 6 months 15 to 20% hike in rents which i don't agree
Please feel free to contact us or an explanation of your renewal pricing. Each apartment prices differently based on a number of variables relative to supply, demand, and length of lease. We will be happy to explain this further.

Apartment Review from a Current Renter

Again, no activities planned by the community to bring renters together.
We have a major pool party planned this Sunday! Are you getting our e-mails? Hope to see you there!

Great location and helpful staff

We've lived here about 18 months now and wouldn't consider going anywhere else.
So great to hear! Thank you!

Apartment Review from a Current Renter

Great location in the charlotte area. Monthly rent lower than other complexes.
Thank you for this great feedback. We are always appreciative when happy customers speak out!

This is a perfect place to live.

The apartment is great. Have beautiful kitchen, a big master bathroom and the closet are big too. Also have a pool and place for the dog. It is a safety place. People are so friendly. It is a perfect place!!! My apartment is perfect for the prices I pay. Thank
Wow, you love it here! So glad to hear this. We hope to keep you with us for a long time and always deliver the value you are finding in your home today.