THORNBERRY WOODS APARTMENT HOMES

Naperville, IL


THORNBERRY WOODS APARTMENT HOMES

Location

7501 Gladstone Dr
Naperville, IL 60565
(630) 579-6900
Overall Rating
Met My Needs
Overall value
Service Quality
98% 46 out of 47 renters
recommend this apartment.

Reviews

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Apartment Review from an Independent Evaluator

The apartment had spacious rooms sizes and open floor plans. The forest preserve views made this community a winner.

Apartment Review from an Independent Evaluator

The leasing agent was very friendly and helpful. She was very knowledgeable and professional. She treated me like a very important person and like she really wanted my business.

Apartment Review from an Independent Evaluator

I was impressed with the community. The staff were very professional. The community itself was clean and free of trash and clutter. The landscaping was outstanding.

Apartment Review from an Independent Evaluator

I would lease at this community. The scenery and landscaping is gorgeous. Everything is beautiful. The price for the area and the amenities is comparable, and you cannot beat the location. It is a quiet community with the convenience of shopping and area expressways.

Apartment Review from an Independent Evaluator

The community had a lot to offer and even private entrances which was a nice touch.

Poor sound insulation

It sounds like the neighbors above are stomping around, and God forbid they ever drop something on the floor by accident; it sounds like they are about to come crashing through the floor. It has been this way with two different tenants above us, and I don't fault them, as I don't believe them to be obnoxious or disrespectful. They are simply going about their daily business, and the sound just carries through. Additionally, our sound system has to be on a very quiet volume to avoid them turning in a noise complaint against us. Just to hear the TV above the sound of the HVAC fan makes me nervous that they are going to complain. Hopefully, as we did, they will get use to the fact that sound simply carries between these apartments. It's no fun living in constant fear that we are going to get noise complaints against us.

Apartment Review from an Independent Evaluator

The overall community was wonderful. I could definitely see myself living there. The leasing professional was friendly and provided all the information I would need. The amenities were great and in good condition. I would refer this community to family and friends.

Apartment Review from an Independent Evaluator

The community looked very good, and I would definitely recommend to family and friends.

Apartment Review from an Independent Evaluator

It was a quiet day at the office. Wendy seemed to be the only person working. She took me on tour of the outside patio area overlooking a large retention pond and outdoor pool. We also visited the fitness center, and she told me the bathrooms inside club house directly led out to pool and had showers. She was pleasant, respectful and understanding of my likes and dislikes. She made it quick and thorough. During the tour and office interaction, she was not real chatty and seemed tired. She did do her best to strike a deal before I left.

Someone crashed into my garage and Management is slow in fixing it. They could care less.

I don't thinks so.

Apartment Review from an Independent Evaluator

The community was very clean and looked good. The amenities were quite impressive. I thought the rental rate was a little high.

Apartment Review from an Independent Evaluator

The customer service at this community was good. I felt welcomed and the community itself was very clean and well maintained.

Apartment Review from an Independent Evaluator

The community offers open outside parking and some apartments come with private entrances making them feel like home. The community also offers a variety of nice amenities, such as an outdoor pool and fitness center.

The staff was great!

They made me feel like my needs were a priority and took the time to explain everything in great detail.

Feedback from an independent evaluator

The community offers many amenities and has friendly office staff.
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