Marquis at Round Rock

Round Rock, TX


Marquis at Round Rock

Location

610 Greenhill Drive
Round Rock, TX 78665
Overall Rating
Met My Needs
Overall value
Service Quality
72% 76 out of 105 renters
recommend this apartment.

Reviews

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beautiful interior

walls are so thin i can hear full conversations next door. I had to get ear plugs. I can tell we have a lot of late sleepers since they keep me up. Im too scared to say anything so i keep it to myself..ill learn next time to ask residents about sound before i get stuck in a lease.
Please don't feel scared to ever say anything about issues you are having in the community. We would like to resolve them. We are not condo specs so you may hear a few things here and there but I am confident in knowing how amazing our community is interior finish and as an amazing management whom takes care of our residents. Please contact the office if you ever have any issues. We want yu to be happy in your home.

Apartment Review from a Current Renter

The staff officer is really amazing and makes living life in an apartment feel like your own house and home.
Thank you for taking the time to provide your feedback. We at CWS Apartment Homes are committed to providing you with the best customer experience possible! We appreciate the glowing review!

Apartment Review from a Current Renter

The location is very convenient for me.
RM already replied and posted response

Apartment Review from an Independent Evaluator

It is obvious that the leasing agents really care about their residents being happy. They offer a really good first month deal. The property is very clean and there is a lot of attention to detail in decoration.
Thanks so much for providing your feedback. We do really care about our residents and community. We still have amazing deals available. Call us today!

Apartment Review from an Independent Evaluator

The community was exceptionally well kept in cleanliness and building maintenance. The interior of the apartments were up-to-date and very appealing. The counter in the kitchen opened to the living area and it was of higher quality and appearance than a typical apartment.
Thank you for sharing this wonderful feedback. I am glad you enjoy your home.

Apartment Review from a Current Renter

The amenities are lacking, very thin walls, no privacy balconies. On the positive, great people and location.
Hello,

I am so sorry to read that your home is not what you expected. I noticed you commented that dust accumulates, how often is your A/C filter changed? We can do it for you every month, just put in a service request.

I am curious, you mentioned that your balcony is not private, are there people hanging out on your balcony? I would love to help make your home more comfortable. Let's meet and see what we can get done together.

Apartment Review from a Current Renter

I have recommended people to the complex and the feedback I've received is when my name was given as referring party office staff had no clue who I was (no biggie) and that the staff seemed disinterested and the referral felt rushed when speaking with leasing agent. After feedback from personal referrals I probably won't continue to refer.
Thank you for taking time to come in Thursday and talk about the feedback given. I hope that we were able to resolve all concerns and I look forward to each visit moving forward.

Apartment Review from a Current Renter

I think the value is in the apt. I love the interior design of the lay out and the amenities. The light hard wood floors and the granite counters are gorgeous. The lighting is really cool and unlike many apps in the area.
What a great five star rating! We love that your experience at Marquis Round Rock was incredible. Thanks for sharing.

Apartment Review from a Current Renter

Very good community. They keep the grounds clean and free of clutter. I don't have any issues.
Whooohoooo! Taking care of mother earth is what we live for! We always wnat to sparkle and shine! Thank's for noticing!!!

Apartment Review from a Current Renter

The services provided versus the costs incurred means you get "more bang for your buck." The expenditures I would normally make are included in the rent and give me a sense that my money is doing more than before. I feel as though my reward for my contribution financially is my peace of mind, knowing the lights stay glowing, the fridge stays cool, the water keeps running, the fans keep blowing, and the sinks keep draining. That's more than any other complex does for its residents.
Hello current renter! Thank you for taking time out of your day to share the positives about The Marquis Round Rock. We look forward to keeping this community a place you can always call home!

Apartment Review from an Independent Evaluator

The leasing professional was an overall great representative! She did not fail to point out amenities and was knowledgeable about the company benefits to their residents.
Hello and thank you for the kind words. Dalia is spectacular and we are thrilled to have her as part of our team.

Apartment Review from an Independent Evaluator

The two leasing professionals were extremely helpful and courteous. They worked well as a team to provide me with a great tour experience.
Hello! Thank you for taking time out of your day to share such wonderful comments. Our goal is to give each person that comes through our door a lasting positive experience!

Apartment Review from a Current Renter

the apartments are well kept. the prices aren't really all that fair compared to other properties in the area. Rent has gone up $60 since moved in. That's alot on a budget especially when you can't really gauge water consumption.
Hello! Thank you for communicating with us through renter's voice. I would like to first ask when you would be able to stop by to discuss rent? I am here Monday-Friday 10-6. I would also like to share with you that above the water heater is your own water meter. You may monitor that anytime day or night. You will need a flash light to see the numbers though. How much is your water bill? Looking forward to chatting with you! Minnie

Apartment Review from a Current Renter

I enjoy the high quality finishes and great onsite staff. Everyone is helpful and maintenance takes care of needs quickly.
Thank you! Thank you for taking time to share with everyone that you enjoy Marquis Round Rock and the staff. Maintenance is great, and I can't wait to share with each and everyone here that you said so! I hope we continue to exceed your expectations!!!!!

Amanda McGill
Community Director

Excellent staff, efficient service, & great apts!

We recently moved into the Marquis Apts and we can say without a doubt, this is the greatest apt complex we have dealt with in our history of renting. Minnie, Theresa, Amanda, and the maintence guy Abe have been great and very helpful since we moved in! Because we transitioned our move from approx 50 miles away, the Marquis apt staff was able to correspond with us through email and telephone to accomodate our busy work schedules. My family and I highly recommend these apartments to anyone who is looking for a safe, energy efficient and great looking place to call home.
Thanks for moving here! We can't thank you enough for sharing your positive experience for all to see. Every single resident here makes our job that much more enjoyable due to all of the positive feedback.
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