Winsted at White Rock Lake -Y

Dallas, TX


Winsted at White Rock Lake -Y

Location

2210 Winsted Dr.
Dallas, TX 75214
(214) 319-1500
Overall Rating
Met My Needs
Overall value
Service Quality
94% 58 out of 62 renters
recommend this apartment.

Reviews

Overall enjoy

Living on the bottom floor I hear the people above me constantly which is a major turnoff will be considered when deciding if we will re-sign our lease. I enjoy being by the lake and am glad businesses are starting to open up near the complex, otherwise the location can be a little out of the way.

Great location and queit

I like the location-its super close to White Rock and is very quiet. The construction isnt intrusive which is good-I would recommend it

Apartment Review from an Independent Evaluator

This was a nice community with very nice amenities. I would have leased based on the agent's presentation on-site.

Great community! Awesome Cares Team!

Peaceful, safe, easy access to everywhere.

Apartment Review from an Independent Evaluator

I thought the community had great curb appeal. I noticed roof workers on top of one of the buildings fixing a roof, which was a good sign about property maintenance being important. The office staff were friendly, although I feel they are in a cramped office space.

Apartment Review from an Independent Evaluator

This was an awesome property that appeared to be well maintained. I would love living there. The amenities were amazing.

Apartment Review from an Independent Evaluator

The agent did a great presentation of the property. She was very professional in her presentation. The apartment was to small for the money they are asking, but their community itself was nice. I would like a lot more space.

Apartment Review from an Independent Evaluator

Resident activities are offered at this community on a frequent basis.

Horrible - I Dispise This Place

The people here are disrespectful, especially management (Jackie especially). People leave their trash out for days when they know it isn't going to be picked up and it smells rancid. No one picks up after their dogs so they put ugly looking "poop stations" up near the entrance of my building. Not only is it unsightly and embarrassing when I have company over, it hasn't changed the fact people are still too lazy to pick up after their dog. I always have issues with management and the person who comes to "fix" things never leaves a note so I have no idea if anyone even attempts to fix the issues in my place. I cannot stand this place. If I didn't love my actual apartment so much I would've moved out the week I moved in.

I would really love it if someone would put MY review of this place on the website, Winsted has around 40 reviews (all 5 stars...please) and none even seem to come from people living in this disaster.
At Winsted at White Rock, we are pleased to offer 5 day per week, door-to-door valet trash service to our residents. We believe this service differentiates our community from others in our neighborhood, as does the many exterior updates that we have completed this past year. On the occasion a resident improperly places trash outside an apartment home, the valet trash service provider places a notice on the door, as well as notifies the management office so that a follow-up contact can be made. While this process usually rectifies the situation, there are and will be challenges associated with implementing and monitoring community policies 24 hours daily. Every attempt is made to identify and contact policy violators in a timely manner.

Winsted at White Rock is a pet friendly community. As with the trash, policies regarding picking up after pets are monitored as closely as possible, and violators are fined.

I am glad to hear that you love your apartment home, and I appreciate your comments concerning our maintenance communication process. I will certainly use this information to improve our service to our residents.

Reviews posted on this site, as well as others, are genuine comments and remarks noted by current and past residents. Many of the comments are from residents that have lived at Winsted at White Rock since the community was built in 1996. As the manager, I have always had an open door to any and all comments, compliments and complaints. I encourage such feedback as a valuable means to constantly better our residents experience.

Damon Lively
Manager

Apartment Review from an Independent Evaluator

The apartment was very nice and the rental rate was great for all the upgrades that were done inside.

Apartment Review from an Independent Evaluator

The community was in an envious location, near all of the shopping and dining that was located near the Lakewood area. It was quaintly located off of the main roads. It was nicely maintained. The apartment was an excellent value. It had a high-end feel at a reasonable price. The leasing professional was happy to assist. They were helpful in assisting me in finding the right apartment.

Apartment Review from an Independent Evaluator

The apartment was nice, and the leasing agent conducted a great tour

Great place to live for the most part...

It's a great place, great location. You need to look out for dog poop because it's everywhere. I've been here for almost 3 years and am being forced to move out or "go somewhere else" so that my apartment can be renovated. Very frustrating! At least the pool is open this Summer, it was closed all last summer to be redone. It looks great, but another frustrating situation that no one was compensated for.

great living, nice staff, friendly, home-like atmosphere, great neighborhood

Everyone couldn't be any friendlier! The staff is wonderful and the residents very nice.

Family friendly

It's a great place. Kids welcome. Pets welcome. Well maintained. Friendly staff and tenants.