Reviews
Apartment Review from a Current Renter
I continue to have issues with my neighbors upstairs, won't listen to management about mess coming down to my patio. They continue to wash clothes and make loud noises late at night, 12-2 a.m. Believe management has talked to them but they don't listen and there is nothing done. Don't like to complain over and over.
Apartment Review from a Current Renter
Great community!! Washers/dryers are way too small. Units are great, but very noisy.
Apartment Review from a Current Renter
I generally love living here, except for the dog park. It is not kept clean and the design of it is a hill. The mud is horrble and I will not use it again.
Apartment Review from a Current Renter
Great service, no complaints. Thanks.
Apartment Review from a Current Renter
I have seen much improvement in the last year here. Management/staff is helpful, kind, and professional. Maintenance team is always very helpful and accommodating. It is a pleasure to call The Sanctuary my home! Thank you.
Apartment Review from a Current Renter
Trista is awesome!! Very happy with Ryan if we ever need anything. Not as happy with Jason, he seems a bit flaky.
Apartment Review from a Current Renter
The staff has been very helpful adn professional. This is truly an exquisite apartment/home.
Apartment Review from a Current Renter
Great place to live! By far, best community I have been in. Will and have been recommending this to others who are also interested in finding a new community/apartment within the next year.
Apartment Review from a Current Renter
Rent is too expensive, that's why I'm forced to leave. Landscaping needs work, especially "rocky" areas. Repairs are needed on sidewalks, curbs, and steps.
Apartment Review from a Current Renter
Need more parking options for residents. Would like to have garage closer to apartment. Need more visitor parking!!
Apartment Review from a Current Renter
Leasing agent Heidi has been amazing, professional, courteous, and welcoming.
Apartment Review from a Current Renter
The staff at The Sanctuary exemplifies excellence in every area. I have only experienced the best customer service.
Apartment Review from a Current Renter
The trash service keeps skipping my apartment, not sure why, as I have already complained. The problem was better than the following week, but then this weekend we were skipped again. We put our trash out at 5:24 p.m. and 5:48 p.m. The time window states 5-7 p.m. So, we usually take our own trash to the dumpster at 9 p.m.
Apartment Review from a Current Renter
Many of the trees that died were not replaced. Parking violations seem random, some vehicles park for weeks and others are ticketed after a few days. $103 rent increases per month is significant for many families and is pricing Simpson out of the market for long-term residents. Jason and his team do a fantastic job.
Apartment Review from a Current Renter
The staff is really friendly here. Everything, pool, hot tub, exercise room, is kept up very nice and clean.