Reviews
Apartment Review from an Independent Evaluator
Overall, this is a very nice property. Le Provence is known for being upscale and pricy. Upon touring the property, I noticed it was well kept, very clean including the dumpster areas. The clubhouse was beautiful with modern decor, but a bit small. I was also surprised there was only one pool and it was small for over 200 apartments. The gym was gorgeous and great size! Customer service from the staff met my expectations, but it did not exceed them.
Apartment Review from a Current Renter
Nice area, pretty grounds. If someone doesnât need to have the newest flooring, cabinets, counters, and appliances then it is a good spot to live.
Apartment Review from a Current Renter
Its hard to recommend a place that increases the rent by 200-300 when its time to renew a lease. Isn't conducive of a long term rental.
Apartment Review from a Current Renter
Rate increase every year I have been here. On a fixed income will every year dread the increase. One day I will be priced out of these apartments. No-one on your end cares!!!
Apartment Review from an Independent Evaluator
I feel that real customer service is building a rapport immediately with a customer by finding information about them, possibly their family, their situation and their concerns and likes before talking about the community. Maybe asking them more questions about where they used to live and than sharing some things about yourself and also using humor at the right times. Maybe bringing up an interesting subject that could be related to the community or an event. Truly seeing if you can help that customer get a full picture if what it would be like to live at that community.
Thank you for taking the time to complete our Survey! It’s because of people like you that allow us to better meet and exceed the needs of our residents at Le Provence. It’s our goal to provide you with exceptional customer service and we greatly value your feedback!
Apartment Review from an Independent Evaluator
The community was a beautifully appointed apartment community. The apartment homes offered spacious floor plans with upgraded features that were standard in their apartments. They had a beautiful pool and spa area, a 24-hour fitness room, and a community clubhouse. The community was located near a grocery store, fine dining, and shopping centers.
Thank you for taking the time to complete a review of our apartments! It’s because of people like you that allow us to better meet and exceed the needs of our residents at Le Provence. It’s our goal to provide you with exceptional customer service and we greatly value your feedback!
Apartment Review from an Independent Evaluator
I would likely live here because I like the floor plan layout and high ceilings.
Apartment Review from a Current Renter
The apartment is well maintained and very safe and secure
Apartment Review from a Current Renter
I think it is a great community - everyone is helpful and the neighbors are very thoughtful of surrounding neighbors. Rent isn't cheap BUT I am a firm believer (the older I get)...you get what you pay for!
Apartment Review from a Current Renter
Can't get any other cable/internet provider to my apartment besides ATT. Felt pin-holed by that.
Apartment Review from a Current Renter
Nice units, well maintained, good neighbors, great staff, nice gym and pool, I have been here 3 years, never had a negative experience, safe and comfortable
Apartment Review from a Current Renter
I have lived here now for 4 years and I have had nothing but good experiences while living here. From the service crew being incredibly helpful to the office helping me out with any and all my needs.
Apartment Review from a Current Renter
The price is a bit higher than what friends are looking for.
Apartment Review from an Independent Evaluator
Very nice community but the staff was not very interactive during my visit.
Apartment Review from a Current Renter
Reasonable rent for what you get