The Ranch at Pinnacle Point

Rogers, AR


The Ranch at Pinnacle Point

Location

5900 Stoney Brook
Rogers, AR 72758
(479) 273-3102
Overall Rating
Met My Needs
Overall value
Service Quality
67% 150 out of 223 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

Just because of the price, pool depth, and lack of playground equipment, I would recommend... but not highly
Laken,
Thank you so much for the kind words. I really appreciate the positive feedback on our customer service.
Thanks,
Sabrina Roper
Community Manager

Apartment Review from a Current Renter

The place really is overpriced. The saving grace is the location advantage. The "gated community" sales pitch goes out the window due the gate being broken so much and it always takes forever to get fixed.
Evan,
Thank you for taking the time to complete the survey on your experience at the Ranch. I appreciate you taking the time to give us such detailed feedback. I have been working closely with Valet Waste to get the issues resolved and as always let me know if you experience any issues with them so they can be addressed at that time. I understand your frustrations with the gate and unfortunately these things do happen from time to time and they are out of our control. The gates were hit by a vehicle and require a great deal of repairs. The parts are on order and should be in and replaced in the next couple days.

Thank you,
Sabrina Roper

Apartment Review from a Current Renter

It would be great if rates were not as influenced by location.
Edwin, Thank you for taking the time to complete the recent survey. I appreciate the feedback regarding our pricing.

Apartment Review from a Current Renter

For the price I pay for my apartment, I guess I expect friendly service from personnel. I don't call about a lot of things, but I don't feel comfortable doing it. I was told in the beginning they would be redoing the lights in the kitchen and it's never been completed.
Alexa,
I appreciate you taking the time out to give such detailed feedback regarding your experiences here at the Ranch. We have recently had a few personnel changes with hopes to increase customer service provided. I understand your frustrations with the Valet Waste and I have addressed those issues with them as well if you have any further concerns please feel free to reach out to me.
Thanks
Sabrina Roper

Apartment Review from a Current Renter

Compared to other apartments in this area, this apartment is definitely more pricy and has less square footage.
Madison,


Thank you for taking the time to complete the recent survey. I appreciate your feedback. I realize our pricing is more than some of our competitor's in the area but I do feel as if we have a better product than some of those as well.
Thank you,

Apartment Review from a Current Renter

I did when first moved in but i tell people now " if you cannot get a 3rd floor unit do not rent here"
Mary,
I appreciate your feedback regarding your stay at the Ranch and I apologize if you have experienced any kind of noise disturbances here. We will continue to work with you and address any noise issues as they come up.
Thanks
Sabrina Roper

Apartment Review from an Independent Evaluator

The Ranch at Pinnacle Point is a very lovely community. I would be happy to call it home. It is in a great location in Northwest Arkansas.
Thank you for taking the time to give me your feedback regarding the Ranch at Pinnacle Point. We will continue to work to provide the best living experience around.

Thanks
Sabrina Roper

Apartment Review from a Current Renter

Would - very nice apartments, great facilities I. E. Gym and pool, nice office staff

Wouldn't - would not recommend anything other than a top floor apartment, purely due to my own current noise concern :-(
Thank you for your recent review. I appreciate the feedback and will continue to address any issues you have as they arise.
Thanks,
Sabrina Roper

Apartment Review from a Current Renter

If they could afford to, I would recommend the ranch to all my friends.

Apartment Review from a Current Renter

It is a nice community but the level of security it offers is not entirely accurate.

Apartment Review from an Independent Evaluator

This community was exceptional in value, security, and amenities. It was just beautiful. I would be proud to call it home.

Apartment Review from a Current Renter

I would recommend to someone looking for a temporary place to live.

Apartment Review from a Current Renter

safety, comfortable, quiet

Apartment Review from a Current Renter

Mostly the poor customer service from the office. I wouldn't even notice the other issues if I weren't looking for reasons to hate this place.

Apartment Review from a Current Renter

I always recommend the ranch!