Reviews
Apartment Review from a Current Renter
the parking change is not appreciated and you dictated it when we already had stickers. Also could not get a new sticker with company you chose for my daughter who is on the lease even with paying for it. Not a cool move when she is signed on lease and a driver.
Apartment Review from a Current Renter
Good location, quality furnishings, good rent, good amenities, quiet, friendly neighbors
Thank you on behalf of the entire team at Artisan Station! We strive for our residents to enjoy living here, just as much as we enjoy working here. If you have additional suggestions, we're always looking to improve. Thank you again for your time and residency. Sincerely, Tamara Steffen, Community Manager
Apartment Review from a Current Renter
I would not recommend this community if there aren't any changes on the ground maintenance, because I do not feel it positively reflects the cost of rent. However, I would recommend this apartment overall, if you're seeking a quiet and secure community with friendly staff.
Hello ! We appreciate you taking the time to leave feedback regarding your experience at Artisan Station We take resident feedback seriously and do want to apologize for your frustrations about the condition of the landscaping and amenities. I did take the time to review your survey responses and took note of your positive feedback with regards to the condition of your apt and your positive experiences with our staff. That said, I am confident we can make things better and correct any issues you are now experiencing. Our top priority is to ensure that our residents enjoy their living experience and I would love the opportunity to chat with you in person to rectify any issues that have arose since move in. I look forward to hearing from you soon!
Apartment Review from a Current Renter
I would for the amenities that are offered
Thank you on behalf of the entire team at Artisan Station! We strive for our residents to enjoy living here, just as much as we enjoy working here. If you have additional suggestions, we're always looking to improve. Thank you again for your time and residency. Sincerely, Tamara Steffen Community Manager
Apartment Review from a Current Renter
I probably would not recommend at this point.
We appreciate you taking the time to leave feedback regarding your experience at Artisan Station. We take resident feedback seriously and do want to apologize if we were not able to exceed your expectations. I did take the time to review your survey responses and took note of your positive experiences with our staff. That said, I am confident we can make things even better and correct any issues you are now experiencing. Our top priority is to ensure that our residents enjoy their living experience and I would love the opportunity to chat with you in person to rectify any issues that have arose since move in. I look forward to hearing from you soon!
Apartment Review from a Current Renter
i do feel safe here
I would like to see more social activity offerrings here
I would like to see more social activity offerrings here
Hello, Thank you for taking your time to submit a great survey. It always feels good to see when residents acknowledge the effort that the staff puts into making Artisan Station such a great place to live. We strive to provide excellent customer service to our residents and I'm happy to hear that you are enjoying living at our community. We are discussing possible year round events for our residents to enjoy. If you have any suggestions or activities that you would like to see, please let me know.
Thank you again for your time and residency.
Sincerely,
Tamara Steffen,
Community Manager
Thank you again for your time and residency.
Sincerely,
Tamara Steffen,
Community Manager
Apartment Review from a Current Renter
The rent cost is not worth the what you receive. The pool and gym are much smaller than other apartment complexes around the area offering similar or lower rates. Also the train that runs behind my building all the time makes it difficult to sleep. The rent rates are crazy for what you actually get as a resident.
We appreciate you taking the time to leave feedback regarding your experience at Artisan Station. We take resident feedback seriously and do want to apologize if we were not able to exceed your expectations. I did take the time to review your survey responses and took note of your positive experiences with our staff. That said, I am confident we can make things even better and correct any issues you are now experiencing. Our top priority is to ensure that our residents enjoy their living experience and I would love the opportunity to chat with you in person to rectify any issues that have arose since move in. I look forward to hearing from you soon!
Apartment Review from a Current Renter
For the most part our community is filled with very respectful people, however the drivers coming down the hill and not stopping is very dangerous for people and children walking.
Thank you for reviewing our community. I do apologize for your frustrations and would welcome the opportunity to meet with you to further discuss and resolve any outstanding issues you have. We'd like you to continue to be satisfied with your overall experience at Artisan Station. Thank you again for your review and please contact me at your convenience.
Sincerely,
Tamara Steffen
Sincerely,
Tamara Steffen
Apartment Review from a Current Renter
Except for the price
Thank you for your review. Our residents are our first priority, so we would love to resolve your issue(s) to the best of our abilities. Please feel free to contact us at 678-482-0007. We look forward to hearing from you and developing a solution.
Thank you again.
Sincerely,
Tamara Steffen
Community Manager
Thank you again.
Sincerely,
Tamara Steffen
Community Manager
Apartment Review from a Current Renter
I did refer someone to live in the apartment complex. Now, that the new management company is getting more comfortable and has better out reach with the residents I would refer to more people to move there.
Hello, Thank you for taking your time to submit a great survey. It always feels good to see when residents acknowledge the effort that the staff puts into making Artisan Station such a great place to live. We strive to provide excellent customer service to our residents and I'm happy to hear that you are enjoying living at our community.
Sincerely,
Tamara Steffen
Sincerely,
Tamara Steffen
Apartment Review from a Current Renter
Most of the promises I was given when I first initially signed have not been met.
We appreciate you taking the time to leave feedback regarding your experience at Artisan Station. We take resident feedback seriously and do want to apologize if we were not able to exceed your expectations. I did take the time to review your survey responses and took note of your positive experiences with our staff. That said, I am confident we can make things even better and correct any issues you are now experiencing. Our top priority is to ensure that our residents enjoy their living experience and I would love the opportunity to chat with you in person to rectify any issues that have arose since move in. I look forward to hearing from you soon!
Apartment Review from a Current Renter
Parking is limited, if you have to leave in the evening it is much more difficult to find a parking space within a reasonable walking distance from the apartment. (when carrying in groceries this is a problem)
We appreciate you taking the time to leave feedback regarding your experience at Artisan Station. We take resident feedback seriously and do want to apologize if we were not able to exceed your expectations. I did take the time to review your survey responses and took note of your positive experiences with our staff. That said, I am confident we can make things even better and correct any issues you are now experiencing. Our top priority is to ensure that our residents enjoy their living experience and I would love the opportunity to chat with you in person to rectify any issues that have arose since move in. I look forward to hearing from you soon!
Apartment Review from a Current Renter
I would not. Since the transition, the customer service has been terrible, expect for Melissa in the leasing office has been wonderful. For the amount we pay, and the quality we get, its not worth it.
Thank you for providing your feedback. We strive to provide a helpful, professional presence at all times. I sincerely apologize if we failed to meet those expectations. I'd be happy to meet with you and discuss further. Please let me know how I may assist.
Apartment Review from a Current Renter
I think the apartments are beautiful but not built very well. When you can hear everything your neighbors do, it proves the construction is poor.
Thank you very much for your feedback. We strive to provide excellent customer service and I'm happy to hear you like your apartment and the location of our community. I'm sorry to hear that there are exterior noises that are causing a disturbance. Please contact us when this is happening so we can work on resolving it. Thank you! Sincerely,