The Madison Apartments

Richmond, VA


The Madison Apartments

More than just a home, The Madison is your own private retreat, all conveniently located in Richmonds prestigious Short Pump area! Featuring two pools, lighted dog park, tennis courts and so much more!

Location

4000 Spring Oak Dr
Richmond, VA 23233
(804) 495-2496
Overall Rating
Met My Needs
Overall value
Service Quality
84% 242 out of 289 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

I love here the maintenance service. Current resident should get discount on renewal/upgrade.

Apartment Review from a Current Renter

The gates don't work properly. The new speed bumps are a huge problem. There are way too many & are in awkward places. When I issued my complaint the maintenance mgr. was rude & insulting. I love the grounds but I wish we had sidewalks. If they remove 1/2 of the speed bumps, my ratings below would improve 1 in each area & I would recommend.

Apartment Review from a Current Renter

Could use a little more leaf and poollen cleanup. Still have some windows that need replacing.

Apartment Review from a Current Renter

Could use a little more leaf and pollen cleanup. Still have some windows that need replacing.

Apartment Review from a Current Renter

- Pest & insects during summer. - Consistent rent rate increase for all the residents based on sq. feet & br, instead of market rate.

Apartment Review from a Current Renter

Pro: 1. All staff are professional, friendly & responsive. 2. Convenient location. 3. Lawn (and some landscaping) is well-maintained. Con: 1. Some interior & exterior are very worn & tired looking. 2. Same issue with some of the lights (parking lots & hallways) 3. Gates are often broken and of qustionable value.

Apartment Review from a Current Renter

- HVAC is too loud! Time to replace systems? - Signage w/in community is not sufficient - Building #s are small and should be illuminated -- it's always difficult to receive new guests. I need to stand outside and wave while directing them by phone to my bldg. - Landscaping near Three - Chopt mailbox needs attention - big muddy puddle & overgrown shrubs. - Apts are not sound-proof enough -- upstairs neighbors are too loud.

Apartment Review from a Current Renter

Stairwell and entry needs to be kept cleaner (spider webs, dead bugs, dirt, etc.). Lighting not bright enough and is gloomy. Stair railing always peelings. Need to be painted right by sanding, priming, painting. Green is ugly. More grills with easier access would be nice - maybe a few put in at each building. Community garbage bins are not clean. Further more, recycling is not kept emptied and is dirty and always full. In both of these, we feel this is a health issue of great importance.

Apartment Review from a Current Renter

1. Trash kept outside for valet service creates lots of smell and marks. 2. Speed brakers are not marked properly. 3. There should be more street lights. Some areas are too dark in night.

Apartment Review from a Current Renter

Excellent rental office staff! Special recognition to Mina & Jennifer! Superb care and friendly personalities! Excellent & friendly maintenance staff. They always take care if any issues "ASAP" and leave a kind comment on the notice in my apt. when finished! Love this place!

Apartment Review from a Current Renter

Everything has been great!

Apartment Review from a Current Renter

- Rent for long term residents: rent increase each year should be considerable to long term residents. - Play area for children: A play area should be allocated for kids (not toddlers). - Garbage disposal: so many rules for the valet trash to be picked. There should be a choice to opt out of valet trash since residents have to dispose some of trash due to so many rules. I see no point in paying for valet trash & carrying trash myself.

Apartment Review from a Current Renter

I am satisfied with the apartment, management and maintenance. Two pieces of advices: 1. The shopping mall connected to the apartment is kind of noisy (machine sound). 2. Public areas inside the building can be cleaner. Overall, I'm satisfied.

Apartment Review from a Current Renter

"Overall The Madison is great." Rent % goes up too much at renewal time. Residents living in apt after so many years should get apt painted. HVAC system is not great. Elevator would be nice in some areas/units. Newsletter is nice but if it keeps rent down, could go without. Vale pick up/sewer cost (AUM) is too high not fair to single families who get trash pick up once a week, compared to big families.

Apartment Review from a Current Renter

(i) Bicycle stand to be provided. (ii) Some are to park strollers. (iii) Increase some activities in play are. (iv) Provide benches alongside of road. (v) Cleaning of main swimming pool. (vi) Hope the jacuzzi is working as it was not last year.