The Madison Apartments

Henrico, VA


The Madison Apartments

More than just a home, the Madison Apartments are your own private retreat, all conveniently located in Richmond's prestigious Short Pump area. Situated on 26 acres, the community features an outstanding amenity package including upgraded interiors, two pools, tennis courts, a lighted dog park, outdoor lounge, playground and picnic area. Working from home is a breeze from our business center, executive conference room or from our new work from home friendly apartments that features USB charging ports, built in desks and sunrooms.

Location

4000 Spring Oak Dr
Henrico, VA 23233
(804) 793-9156
Overall Rating
Met My Needs
Overall value
Service Quality
78% 415 out of 535 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

It would be great if the office hours were extended into the evening during weekdays until 6 p.m. This helps to communicate with leasing staff after returning from office or there should be a dropbox available to dump rent checks after leasing hours. It would be great if rent was not increased upon extending lease or it should be minimal for existing residents. Nothing much to complain about regarding apartment maintenance, management, staff, features, leasing process, apartment appearance, etc. Satisfied.

Apartment Review from a Current Renter

Happy to be at The Madison, never have regretted our choice. Please maintain the quality. Do not allow people to play anything other than tennis in tennis courts. The staircases and common areas need a clean up.

Apartment Review from a Current Renter

The community needs to be cleaned regulary. Lighting is poor, gets too dark in hallways and wood area. Apartments need pantries. have a 2 bedroom and no pantry in kitchen.

Apartment Review from a Current Renter

Please add more poop stations!

Apartment Review from a Current Renter

We are very happy at The Madison apartment complex. Wonderful location, apartment layount, and quality materials used for interior design. Thank you!

Apartment Review from a Current Renter

Apartment is spacious, good floorplan. Clean community. Good maintenance staff. Kitchen appliances need upgrades. Lights in tennis court. Car wash area required. Courts for indoor games.

Apartment Review from a Current Renter

Definitely a change from last year! Things I was not happy with improved except for the gym and pools. We need better/up to date equipment in the gym, a lot of tenants use the gym, so it would be a god investment! Pools need to be maintained and BBQs need to be cleaned.

Apartment Review from a Current Renter

I am very satisfied with The Madison at Spring Oak. Community location is great and leasing staff is very hepful. Recreational amenities could use an upgrade, i.e. gym equipment. Overall, I am very satisfied with community and would recommend to others.

Apartment Review from a Current Renter

I have been living in this community for past month. This is the best place I have lived in. Recreational facility is great, society members are very good, and maintenance staff is very helpful. I would love to live here for a long time.

Apartment Review from a Current Renter

Using AUM for water usage adds cost and provides no discernable service to the residents. Disclosing the cost of trash pickup with no option to opt out at time of lease is a bit late. The idea is good, since it will help to decrease trash accumulation by some residents, but the charge should be included as part of the rent and not as an add on at time of lease.

Apartment Review from a Current Renter

The apartment buildings become very dirty quite often. Cleaning them once in 6 months doesn't do much. On my previous apartment in VA Beach, the patios for every apartment were nicely maintained. Here, you can see unwanted garbage, laundry, and what not. Not such a high-end apartment community. The electrical switch boards are the cheapest quality I have ever seen. You can't plug in/unplug things without breaking something. Unless something breaks down, it is considered to be working and good. Our dishwasher just squirts water, but despite multiple complaints, it still exists as working and good.

Apartment Review from a Current Renter

Really well managed community with a great appeal. Love the accessability to main areas nearby. Prompt maintenance and really helpful management. Play area needs a little TLC and some swings. Roads are a little messy and need some leveling.

Apartment Review from a Current Renter

I love living at The Madison! I always feel safe inside and outside of my apartment. Residents in the community are very friendly. The maintenance staff is very responsive and the grounds are kept very clean. I will definitely be renewing my lease.

Apartment Review from a Current Renter

Thank you for fixing the windows!

Apartment Review from a Current Renter

The common areas between each apartment should be cleaned regularly and after the gardeners leave. Pollen builds up and dust accumulates outside each door. Summer brings mosquitos, and the location of the complex has surrounding, standing water, which makes it difficult and uncomfortable to be outside. Spraying insecticide around complex would make living here more enjoyable.