TRAILS OF ELM CREEK

San Antonio, TX


TRAILS OF ELM CREEK

Location

11444 Vance Jackson Rd
San Antonio, TX 78230
(210) 690-1873
Overall Rating
Met My Needs
Overall value
Service Quality
72% 28 out of 39 renters
recommend this apartment.

Reviews

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Apartment Review from an Independent Evaluator

Although my interaction with the leasing professional was very positive, the property itself was lacking. It was a low income property and you could tell.

Apartment Review from an Independent Evaluator

The prices for this community in that location are really good. There is a lot of restaurants and shopping close by for convenience. The community has a lot of amenities to keep one busy. The only thing that I would say is missing is a fitness center. The staff is friendly and eager to assist.

Apartment Review from an Independent Evaluator

The park area is spacious with a play area and basketball court. The picnic area leads to hiking trails, which is a nice feature of the property.

unprofessional Staff always charging Fees

Horrible. Ghetto. Can't get maintenance help. Do not live here!

Apartment Review from an Independent Evaluator

The staff are very attentive, professional and polite.

Apartment Review from an Independent Evaluator

The community is nice and well maintained. The pool, playground and basketball courts are nice.

Apartment Review from an Independent Evaluator

This community offers one, two, and three bedroom apartments. There are the standard amenities available to the residents. The community also has private walking trails. I toured a large two bedroom/two bathroom apartment with a balcony, a large interior storage closet and a large bedroom closets. The lease rate was reasonable for the location, age of the community, square footage, and amenities.

I'm here

Honestly it's not horrid and they have made some effort to help in come cases but I do not believe they have done all they can to fix problems that need fixing. I also do not believe they fix things in a very timely manner but my standards may just be too high for the neighborhood I'm stuck in.

Apartment Review from an Independent Evaluator

The leasing professional's performance was entirely underwhelming. The apartment was in a very nice area. I do not recall seeing a microwave in the kitchen. There was a bifold door refrigerator, and the apartment was spacious. It was nicely laid out with bedrooms on opposite ends. The entry was attractive with large mature trees presenting a canopy over the area. The grounds were attractive and well maintained.

Apartment Review from an Independent Evaluator

I thought the agent was great at pointing out all the features of the property. They really tried to sell the amenities and the convenience of the area. They had pride for the property.

are not very pleasant

the apartments are old, you can hear everting trow the walls, very espensives, the staff is very despot only interested in the rent without any consideration,thanks GOD we are redy move we find something Much better and cheaper..

i like it

I would tell them that I like living here..the staff is friendly when I put in service request they are taken care of right away..id tell them that its pet friendly but not everyone picks up after their pets but that is just like anywhere you go..overall I been pretty happy with my stay..wasnt happy bout the roaches I had in the beginning but they were taken care of..the laundry rooms get a little dirty but what laundromat doesn't??? Its fairly quiet as well which I like...in the summer I dont know how often they cleaned the pool I never asked when it it a few times but stopped because it would be a little dirty..but like I said overall I like staying here and id recommend this place to friends.

i like it

I would tell them that I like living here..the staff is friendly when I put in service request they are taken care of right away..id tell them that its pet friendly but not everyone picks up after their pets but that is just like anywhere you go..overall I been pretty happy with my stay..wasnt happy bout the roaches I had in the beginning but they were taken care of..the laundry rooms get a little dirty but what laundromat doesn't??? Its fairly quiet as well which I like...in the summer I dont know how often they cleaned the pool I never asked when it it a few times but stopped because it would be a little dirty..but like I said overall I like staying here and id recommend this place to friends.

Apartment Review from an Independent Evaluator

The community seemed somewhat dated and in need of some work. The agent was pleasant and professional.

Its nice here

some of the neighbors are inconsiderate but that is not really the properties fault
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