Reviews
Apartment Review from a Current Renter
We have had multiple problems with our dryer, faucet, and garbage disposal. Recently we discovered that turning on one of the burners on the stove trips a breaker in the living room. For the price I would have expected far fewer problems. Our neighbors above us are very inconsiderate and let their children/child stomp on the floor all day. While sitting on my couch, I have measured decibel readings of over 75, which is louder than the washer/dryer or the dishwasher. That level of constant disturbance is unacceptable.
Thank you for completing our feedback survey. Our ultimate goal is for you to be completely satisfied in your home and with our level of customer service. I apologize for not meeting your expectations as that is not our intentions. Are you still having issues with your dryer, faucet, garbage disposal or stove? I would be more than happy to send my service supervisor over to ensure that everything is functioning properly. Also, I was not aware of the noise issue with your upstairs neighbor. I will reach out to them in hopes to resolve the noise disturbances. Please Let me know if you'd like for me to send my service supervisor to address any issues in your home. Also, please contact me if you'd like to schedule a time to discuss your concerns. We are always open to suggestions. I look forward to hearing from you. Have a fabulous day.
Apartment Review from a Current Renter
prices are too high as compared to other rentals
Jerry,
Thank you for completing our resident survey and providing us with feedback. I definitely understand your frustrations regarding the concerns that you have. We are certainly trying to get everyone on the same page and have sent out correspondence regarding our policies in hopes to see an improvement. I'd be interested in meeting with you to further discuss your concerns if you'd like. I look forward to hearing from you. Have a wonderful week. :)
Thank you,
Margo Moreno
Community Manager
Thank you for completing our resident survey and providing us with feedback. I definitely understand your frustrations regarding the concerns that you have. We are certainly trying to get everyone on the same page and have sent out correspondence regarding our policies in hopes to see an improvement. I'd be interested in meeting with you to further discuss your concerns if you'd like. I look forward to hearing from you. Have a wonderful week. :)
Thank you,
Margo Moreno
Community Manager
Apartment Review from a Current Renter
The price is a bit high, but that is mainly due to location. I really like it here
Gregory,
Gregory,
Thank you for participating in our resident survey and providing us with positive feedback. We will utilize your feedback to improve the level of service that we provide to our residents on a daily basis. We will be looking into your suggestions as well. Please feel free to contact me if you ever have any questions, comments or concerns. Have a wonderful week.
Thank you,
Margo Moreno
Community Manager
margo.moreno@simpsonhousing.com
Gregory,
Thank you for participating in our resident survey and providing us with positive feedback. We will utilize your feedback to improve the level of service that we provide to our residents on a daily basis. We will be looking into your suggestions as well. Please feel free to contact me if you ever have any questions, comments or concerns. Have a wonderful week.
Thank you,
Margo Moreno
Community Manager
margo.moreno@simpsonhousing.com
Apartment Review from a Current Renter
I would make sure to let people know that the amenities are unreliable and should not be a reason to choose this community.
Cody,
Thank you for completing our resident survey. Your satisfaction and feedback is extremely important to us. I apologize that you are dissatisfied with our community amenities. I understand your frustrations and would love to sit down and discuss your concerns in detail if you are available. Please let me know when you are available and we can get something scheduled. I look forward to hearing from you. Have a wonderful rest of the week!
Thank you,
Margo Moreno
Community Manager
Thank you for completing our resident survey. Your satisfaction and feedback is extremely important to us. I apologize that you are dissatisfied with our community amenities. I understand your frustrations and would love to sit down and discuss your concerns in detail if you are available. Please let me know when you are available and we can get something scheduled. I look forward to hearing from you. Have a wonderful rest of the week!
Thank you,
Margo Moreno
Community Manager
Apartment Review from a Current Renter
Would recommend if the location is suitable, and a balcony isn't important to them.
Dhruv,
Thank you for participating in our satisfaction survey and for the positive feedback that you provided. We enjoy having you as one of our residents and would love for you to continue making our beautiful community your home. Please feel free to contact me directly if you ever have any questions or if we can help you in any way. We hope that you have a wonderful week! :)
Thank you,
Team Greenbriar
Thank you for participating in our satisfaction survey and for the positive feedback that you provided. We enjoy having you as one of our residents and would love for you to continue making our beautiful community your home. Please feel free to contact me directly if you ever have any questions or if we can help you in any way. We hope that you have a wonderful week! :)
Thank you,
Team Greenbriar
Apartment Review from a Current Renter
Great location, staff and beautiful apartments.
Apartment Review from a Current Renter
Love the catered events- great way to mingle with neighbors of the apt. Very big plus, for this community and could use 2 per month. The pool chairs and patio furniture are getting ratty. The recycling program is a plus as well. Staff is friendly for sure-big plus. Add more dog bag stands, ash tray and or trash can to the perimeter of the building. Continue to keep security and night time lighting priority for residents.
Mia,
Thank you for coming into our office to discuss your survey comments and suggestions. We are happy to know that you are satisfied with your home and our beautiful community. Please feel free to contact me if you have any questions, comments or suggestions. Have a wonderful week.
Thank you,
Team Greenbriar
Thank you for coming into our office to discuss your survey comments and suggestions. We are happy to know that you are satisfied with your home and our beautiful community. Please feel free to contact me if you have any questions, comments or suggestions. Have a wonderful week.
Thank you,
Team Greenbriar
Apartment Review from a Current Renter
The location is great and the maintenance team is prompt and friendly when handling service requests
Thank you for participating in our online survey. We appreciate the positive feedback that we received and we'd love to have you stay with us for another lease term. Please feel free to contact me if there is anything we can do for you. Have a wonderful day.
Apartment Review from a Current Renter
Poor security. No control over who has access to the building. The construction is starting to show signs of poor workmanship, in another few years it will be in trouble.
Apartment Review from a Current Renter
Property landscaping is maintained, but dog area is always wet due to over watering. In addition, it took forever for the gate to get fixed. The zen garden is very nice, as well as yoga on Mondays. Parking is an issue.
Apartment Review from a Current Renter
I would like to say Ms. Heather is the ebst. I honestly appreciate everything she has assisted me with. Thank you.
Apartment Review from a Current Renter
I'm extremely satisfied with the apartment managers, always been very helpful and responsive.
Apartment Review from a Current Renter
Management office responds quickly to maintenance requests, payment questions, etc. All staff is friendly and kind, feel like this is my second home.
Apartment Review from a Current Renter
Need maintenance of dog park (every once in a while) and better/more frequent pool cleaning (lots of centipedes some days.) Everything else is perfect. Clean community with little to no crime. Good communication and fast maintenance when requested.
Apartment Review from a Current Renter
I am a newcomer to this community, but even within this short period, I pretty much like my apartment. I like the way they greet you at the leasing office, ease of contact when questions arise. The cleanliness of the building, the recreation areas, the location of the buiding, etc., impressed me very much.