Aspen Creek

Dallas, TX


Aspen Creek

Location

5616 Spring Valley Road
Dallas, TX 75254
(972) 386-4063
Overall Rating
Met My Needs
Overall value
Service Quality
0% 0 out of 1 renters
recommend this apartment.

Reviews

Awful!!!

I have lived on the property for over a year and a half and never had any problems till the new company took it over. I have had work order for over two weeks that they still have not come to fix, I went for 11 days without water in my tub because they keep saying that they needed to order the part. When they did out the part on they still left the faucet off so no water for 2 more days till I called again and they came and put it on. Also visitors hours start at 6pm and if your visitor does not have a pass you will me towed however you. An only get a pass during office hours and you must know the car info. And you can have the same visitor more then 7 times in ine month you had to turn in your used visitors pass so they can keep track. They did renovations to the outside but there office staff is still very rude and they still don't care once they get you to move in. Also when I have problem with them they just give you their corporate number but it is not a live person it's just recordings and voicemails after 3 voicemails and 2 emails I still have yet to recive a response. For what they are renting these apartments for you could live further down the tollway or preston in a better neighborhood and better service.