Marquis at Volente

Austin, TX


Marquis at Volente

Location

11908 Anderson Mill (FM 2769)
Austin, TX 78728
Overall Rating
Met My Needs
Overall value
Service Quality
75% 132 out of 176 renters
recommend this apartment.

Reviews

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Lived here for 3+ years

I love this place. My family has loved here nearly 4 years and we plan to stay at least another 2. Maintenance is amazing, I wouldn't trade Caleb and Debbie in for the world. Vanessa is awesome but Jana needs a few tips from Vanessa. The community is clean and beautiful, they are also very involved with everyone. I love the CARES team. FREE FOOD! Management is always trying to make Marquis @ Volente better and they LISTEN. I've lived in Texas all my life and many different apartments and they are by far the best. There as an exterminator free to residents every Wednesday, if you request it. Parking is kind of a pain but they have been working on it. Nice, quiet location. My family and I love this place!

terrible biggest mistake ever

Jana was great at first then awful after the lease was signed bugs are everywhere they never spray for them and parking is terrible. But the worst is how you're forced to pay rent online only no card and it makes zero since
Hello
Thank you for your survey we appreciate all of your feedback and the time you took to respond. You mentioned trouble with pest. I would like to send pest control to service the apartment. Please let me know if this week would work for you. You also mentioned rental payment through the portal system. We would like to help you with any concerns you have, your satisfaction is important to us please feel free to email or contact me at 512-996-9822 if have any questions.
Sincerely,
Vanessa Cruz
Community Director

Apartment Review from a Current Renter

Please find a way to keep my home floors clean after a pass by the grass cutting people.

Apartment Review from an Independent Evaluator

The apartment was very roomy and had everything needed to have clean safe meals for the family. The bedrooms were very large. The master bedroom's closet looked as if it was the size of a small room. The decorater did a good job of decorating the apartment. It made us think life would be beautiful if we lived there.
Thanks so much for taking the time to complete our survey and for visiting our beautiful community here at Marquis at Volente. Your feedback is greatly appreciated by CWS and myself. I look forward to helping you choose your next new home. Please let me know if I can be of any further assistance to you.
Warm Wishes,
Vanessa Cruz
Community Director

Apartment Review from a Current Renter

I really enjoy our little family community and we all try to look out for each other and keep things clean and safe.
Thank you for taking the time out of your day to fill out our online survey regarding your experience at the Marquis at CWS.
We are committed to Enhancing Lives the CWS Way, please know, that it is through feedback like yours that we can honor our commitment to enhancing lives.

Respectfully,
Vanessa Cruz
Community Director

Apartment Review from a Current Renter

The traffic situation is a negative. I feel the price is too expensive based on other apartments.
Dear Jean,

Thank you for taking the time out of your day to fill out our online survey regarding your experience at the Marquis at Volente. We are sorry to hear that your experience fell short of your expectations. I would like to speak to you about the concerns you had about traffic and rental rate. Please give us a call in the office when it is convenient for you.

Respectfully,

Vanessa Cruz
Community Director

Apartment Review from a Current Renter

I do not like the online payment method, there is so much noise with the people livng nearby, dogs, and the construction nearby on the water tower.
Hi Sierra,

Thank you for taking the time to complete our survey. Your feedback is greatly appreciated by CWS and myself. We are sorry to hear that you have been disturbed by noise near the apartment and the online payment system. We are happy to work through any concerns when it is convenient for you please feel free contact me at (512) 996-9822.

Have a great day!
Sincerely,
Vanessa Cruz
Community Director

Apartment Review from a Current Renter

The apartments are a family residence; many of my colleagues might prefer more upscale apartments... but for me, they are fine.
Hello Paul, We are delighted to have you as a resident with us at Marquis at Volente! Thank you for your survey we appreciate all of your feedback. If there is anything we can do to make your stay more enjoyable please do not hesitate to contact us at 512-996-9822. Have a wonderful week!

Sincerely,
Vanessa Cruz
Community Director

Apartment Review from an Independent Evaluator

The staff were very professional. The community was nice, but there was nothing that would make it stand out.
Hello,

Thanks so much for taking the time to complete our survey. Your feedback is greatly appreciated by CWS and myself. Please feel free to contact me at (512) 996-9822 if you need anything in the future.

Warm Wishes,
Vanessa Cruz
Community Director

Apartment Review from a Current Renter

The prices have gone up so much that it's hard to recommend or stay when our lease is up

Apartment Review from an Independent Evaluator

The property exhibits a visually attractive curb appeal that is the initial view of a community that is well maintained and offers all of the comforts that one would expect of home. The location is near a vast shopping area. Schools and churches are also conveniently located nearby. The staff are friendly and efficient.
Hello!
Thank you for taking the time to fill out our survey. We really do appreciate your opinion and value what our customers have to say. I am glad that your experience with us was a positive a one! Please, do not hesitate to ask if you have any questions or concerns about our community or company.

Thank you,
Vanessa Cruz
Community Director

Apartment Review from a Current Renter

I would not recommend it to others because of the parking issues, and the fact that my daughter got a $170 parking ticket from the Cedar Park police for parking in an area that many others use, that is ON PRIVATE PROPERTY!!! The police should not be able to give tickets for parking issues on private property as they don't have the jurisdiction to do so. We are fighting this ticket, but if we lose our case, then I am going to ask the apartments to pay this fine, or tell the police to tear-up the ticket as this should not have happened!
Hello John,
Thank you for your survey we appreciate all of your feedback and the time you took to respond. We are sorry to hear that you were ticketed and would be happy to discuss further the particulars surrounding the incident. Please give us a call in the office when it is convenient for you.

Sincerely,
Vanessa Cruz
Community Director

Apartment Review from an Independent Evaluator

This property is very inviting. The grounds are clean and the apartments are beautiful. I felt like it was a great buy for my money.
Thank you for taking the time to fill out the satisfaction survey. We really appreciate your opinion and value what our customers have to say. I glad that your experience with us was a positive a one! Please, don't hesitate to ask if you have any questions about our community or company.
Thank you,
Vanessa Cruz
Community Director

Apartment Review from a Current Renter

The apartments are very noisy and not well insulated.

Apartment Review from an Independent Evaluator

It was a nice looking community with a friendly staff.
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