Reviews
Say Goodbye to Your Deposit!
They will do anything to get you INTO their properties, then rob you blind when you move OUT!
Have rented from many property management companies during my lifetime, but have NEVER experienced anything quite as crooked as their move-out practices! When my daughter moved in, we had no idea what the previous tenants were supposed to have done on move out, so we CLEANED: painted some trim, re-caulked moldy tub trim, replaced missing bulbs, cleaned the oven and burner pans, washed filthy baseboards, etc. Apparently, all of t his should have been done by the previous tenant, because we received a 1 1/2 page, single-spaced list of what needed to be done when she moved out, including moving the REFRIGERATOR and mopping underneath! (I can promise NO ONE had done that in years in this apartment!)
I own/live in a home very near the property my daughter had rented. After spending hours making the place spotless (again), I ran into the property manager - Robin - several days after my daughter had moved out and we had cleaned - who said we would have to pay $150 for a flea treatment!!!! She mentioned that another nearby unit had the same problem. Overlooking all the questions I had regarding whether they were actually there when she moved out, since I had seen several men go in and out in work clothes), I asked if I could hire my own pest control person, and was told yes, as long as they guaranteed their work and would come back if needed within 30 days. My guy was there the next day.
A month later, I receive a check for part of my deposit, MINUS the $150 for flea treatment. I assumed there was a mistake, but was told that they had to treat again and called their own company!!! No real explanation as to why I wasn't allowed to call my guy to come back, and no refund because they did not honor our agreement!
(Incidentally, the property manager seemed pleased to tell me that they were actually going to refund the complete deposits to TWO of their renters this year. TWO????)
Have rented from many property management companies during my lifetime, but have NEVER experienced anything quite as crooked as their move-out practices! When my daughter moved in, we had no idea what the previous tenants were supposed to have done on move out, so we CLEANED: painted some trim, re-caulked moldy tub trim, replaced missing bulbs, cleaned the oven and burner pans, washed filthy baseboards, etc. Apparently, all of t his should have been done by the previous tenant, because we received a 1 1/2 page, single-spaced list of what needed to be done when she moved out, including moving the REFRIGERATOR and mopping underneath! (I can promise NO ONE had done that in years in this apartment!)
I own/live in a home very near the property my daughter had rented. After spending hours making the place spotless (again), I ran into the property manager - Robin - several days after my daughter had moved out and we had cleaned - who said we would have to pay $150 for a flea treatment!!!! She mentioned that another nearby unit had the same problem. Overlooking all the questions I had regarding whether they were actually there when she moved out, since I had seen several men go in and out in work clothes), I asked if I could hire my own pest control person, and was told yes, as long as they guaranteed their work and would come back if needed within 30 days. My guy was there the next day.
A month later, I receive a check for part of my deposit, MINUS the $150 for flea treatment. I assumed there was a mistake, but was told that they had to treat again and called their own company!!! No real explanation as to why I wasn't allowed to call my guy to come back, and no refund because they did not honor our agreement!
(Incidentally, the property manager seemed pleased to tell me that they were actually going to refund the complete deposits to TWO of their renters this year. TWO????)
Poor maintenance
Don't expect to get your deposit back, even if the place is spotless. Bring your bug spray if you rent from them. The carpet cleaner is prepaid when you turn your key in and they still charge you out of your deposit.