Reviews
Apartment Review from a Current Renter
I truly love living in this community. I do wish that the inspections could be less frequent. Sometimes, during certain times of the eyar, the apartments are inspected for something every month.
Apartment Review from a Current Renter
Love living here.
We love having you here!
Apartment Review from a Current Renter
I love my apartment, but the kitchen sink is too shallow and the faucet doesn't come out enough. I replaced the microwave myself. I'll be here awhile. I would really appreciate a new dishwasher because this one does not clean well.
Thank you for your feedback. Please call me in the office and we can discuss your sink and dishwasher needs. Thanks! Alex 704-321-7226
Apartment Review from a Current Renter
Community is very well kept and has a nice atmosphere. Only complaints are same as past. Please get pool professionally cleaned, it becomes pretty nasty by end of summer. Please allow access to pool room/business center 24 hours with card access only after hours. Please watch for excessive drinking and inappropriate behavior during daylight hours. Adults drinking and making out in pool in front of familes is not okay. Once it's dark and families are home, no biggie. Having fun is one thing, but be aware of families watching, especially young kids.
Thank you so much for your thoughtful insight. I would love to get a little more information on this. If you could call me at your convenience I would greatly appreciate the opportunity to talk with you about a couple of these items. Thank you! Alex 704-321-7226
Apartment Review from a Current Renter
The individual apartment units have not been updated. The kitchens in particular (flooring, cabinets, space) are in need of remodeling. Appliances also outdated. Many children live here, where can they play? Big problem. The managers are very professional, friendly, and supportive. The staff, however, has been disrespectfful and unprofessional, particularly in leasing.
We appreciate your feedback! Please feel free to call me in the office and we can discuss further. Thanks! Alex 704-321-7226
Apartment Review from a Current Renter
Sound proofing between floors is absolutely terrible. You can hear everything if you happen to be on the first floor. Nonstop noise and reverberation. Had I even the slightest inclination of how bad it was, I would have never rented here. Kitchen and bath cabinetry is extremely tired/worn. For the rental rate I'm paying, it's a disappointment. Apartment management has been exceptional but there's not much they can do about sound proofing issue.
Thank you for reviewing our community. Please feel free to give me a call at your convenience to discuss these items further. Thanks! Alex 704-321-7226
Apartment Review from a Current Renter
I had a wonderful time at this community, 11 years and now moving out.
We are so glad to hear that. Best of luck to you and thank you for sharing your thoughts with us!
Apartment Review from a Current Renter
i like this community. Only things I request are a tennis court, safe play area for kids with fence, and a pathway for cycling or biking.
Thank you for taking the time to review our community. I appreciate your suggestions and will add them to our list to be discussed with corporate. Sincerely, Alex.
Apartment Review from a Current Renter
While the facilities are good, the difference is in the team that has been put together to run it! Nice, accommodating, and good people. Home run!
A big Thank you from the Team at Promenade! So nice to hear you are enjoying your stay at Promenade. Please feel free to call me if you ever have any concerns or suggestions for our community or staff. Sincerely, Alex 704-321-7226
Apartment Review from a Current Renter
Great place to live, love it here.
Awesome! Thank you for your feedback!
Apartment Review from a Current Renter
Gave a lower value rating because I feel that the apartments could have wood or laminate floors in living areas for the price. Otherwise, complex is very well run and top notch. More guest parking for townhome side is needed. I feel clubhouse area should be more available to residents after hours and that an online reservation system for move room and clubhouse would be good. Also, allow residents access to DVD player for movie room.
Apartment Review from a Current Renter
Our apartment staff is incredibly friendly and helpful. Maintenance often responds to requests the same day they're made!
Here to serve! Thank you for choosing to make your home at Promenade Park. Never hesitate to reach out to me with questions, concerns, or suggestions.
Sincerely,
Alex
704-321-7226
Sincerely,
Alex
704-321-7226
Apartment Review from a Current Renter
I love Promenade Park apartments!!! I have lived here for almsot 5 years and I have had the best time of my life in those years. The entire staff is amazing! Alex, Melody, Cindy, BJ, Tosha, Craig, and Tim are awesome at their jobs and keep everyone happy! I will stay for years to come!
Happy to hear we are meeting your expectations! Let me know if there is anything we can do to raise the bar! Alex 704-321-7226
Apartment Review from a Current Renter
I really like Promenade Park for its community feel and for how well the grounds are kept. Coming from a past apartment complex without a gym, pool, trash pickup, etc., these amenities are truly appreciated along with other little touches Promenade Park offers. When a problem does arise, the staff seems to always be on top of it. Staff comes to the rescue.
As a staff we love hearing that and promise to continue doing our best to deliver a quality product and exceptional service.
Sincerely,
Alex
704-321-7226
Sincerely,
Alex
704-321-7226
Apartment Review from a Current Renter
The only complaint I have is that I then when renting to others, they were evaluated better. Also, other residents that have children should receive notice about their children's behavior and they should be playing in the park not be residents' doors or cars. Children need to stop destroying our property.
Thank you for your response and I am happy to address any concerns you have. Feel free to call at your convenience. Sincerely, Alex 704-321-7226
Thanks, Alex