Prospect Park Apartment Homes

Louisville, KY


Prospect Park Apartment Homes

Location

2300 Glen Eagle Drive
Louisville, KY 40222
(502) 426-8300
Overall Rating
Met My Needs
Overall value
Service Quality
83% 5 out of 6 renters
recommend this apartment.

Reviews

Horrible maintenance.

Multiple things have broken/stopped working.
It has taken several complaints for them to actually fix the problems and still some of them have not been. I would not recommend this complex to anyone.

Large layout, nice location

Love the layout of the one bedroom apartment, large closets and the balcony is HUGE. Service is always prompt and efficient, the only complaint I have comes in the gym. It's small & that's okay but the equipment is really outdated. For the price we pay and the way everything else looks here it's definitely lacking.

Nothing Special

When you first look into Prospect Park you will see that the low price and the location make it an attractive deal. While I agree that the apartments are worth the lower rate, you'll quickly realize a few details about the apartment that will worry you.

First, if you move into the apartment in the middle or end of a month you are responsible for the entire month's electric bill. Which I am sure is common, and usually not a big deal, but for whatever reason Prospect Park likes to leave EVERY light in the empty apartments on while no one is living in them. It can't be a security measure because they leave the blinds open as well so its obvious that the apartment is unoccupied. Just be aware that your first month's electric bill will be $200+ like mine was.

Secondly, the fire place is not the awesome amenity it first sounds like. Birds nest in the chimney, so unless you like dead birds falling into your apartment treat your fireplace as an unusable centerpiece to your living room.

Birds are generally a problem as well. I live on the third floor and the birds have pretty much made our porch useless.

The gym is pretty worthless, but you can tell that when you tour the place. Luckily there is a gym 100ft that costs like $10 a month. Worth it.

I've lived here for over a year and generally have been happy with the place. These negatives don't really overweigh the price, and overall quality of the apartments. But if you think it's too good to be true and are looking for the catch, those are it.
I appreciate your comments and the fact that you took time to put them in writing. It is helpful to hear from our residents both positive and negative. That is what helps us improve.

The electric charges should only be charged to you based on your move in date. There is a possibility that the initial bill included a deposit, which should have been identified on the utility bill and should reflect the correct dates based on your move in. When an apartment is vacant, we pay those charges.

I understand that the birds can be a nuisance. We deal with them almost daily. We would be more than happy to remove the nests so that you can use and enjoy your patio area. You can send us a work order request online or you can contact me at the office and we will make sure that it is taken care of.

Once again, I appreciate your comments.

A very pleasant place to live!

The location of this community is excellent for walking to whatever you need. The fellow tenants are friendly as well as the merchants surrounding the community. The management and maintenance staff will do their best to assist you in whatever you need. Jamie & Brian, in maintenance, are so helpful and efficient. You never have to wait long for them to show. Jami, in the office, is always a pleasure to talk to and doesn't hesitate to deal with any issues. The grounds are very pretty and always kept landscaped and clean. The pool area is very enjoyable. I have loved living here and couldn't think of living anywhere else in the city!
Thank you so much for your comments. I do appreciate your kind words.

Location...Location...Location

Prospect Park is convenient to everything you need in your busy, hectic life. Groceries, Banks, Dry Cleaners, Pharmacies, Restaurants and Specialty shops are all within an easy walk from here!!!

In the Summer, the pool is the happening place to be. Grill out, Chill out and meet some new friends. There is always something going on!!!

Finally the Staff, Jami and her crew are attentive and professional. My few maintenance requests have been handled normally the same day. Brian is the go to guy and is very polite and friendly. And Jami, what can you say but, she goes out of her way to make this great community shine!!!

Come on over to Prospect Park, you're gonna call it Home!!!

Excellent for younger professionals

The staff was always super friendly. Whenever there was a problem it was resolved in a timely manner. The pool is nice and a so nice to have. I used the clubhouse occasionally for meetings, which worked out well as opposed to having meetings in my apartment.