THE PALMS

Phoenix, AZ


THE PALMS

Location

4304 E. Campbell Avenue
Phoenix, AZ 85018
(602) 298-5400
Overall Rating
Met My Needs
Overall value
Service Quality
97% 29 out of 30 renters
recommend this apartment.

Reviews

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Apartment Review from an Independent Evaluator

As a customer I would lease here. The agent who helped me really did a good of making me feel like he was interested in me living there. We went in every detail of the apartment and how it would fit my needs. He offered me a water because it was so hot outside. A major thing I liked about the community is that the parking was on the outside of the community. To get to your apartment you had to walk though pathways.

Apartment Review from an Independent Evaluator

The leasing staff was professional, personable and appeared genuinely interested in helping me. The community was appealing and had a lot to offer. I was interested in renting there and would recommend it to others.

Apartment Review from an Independent Evaluator

I enjoyed the visit and seeing the community. The agent was friendly and welcoming and made sure to show me all the community had to offer.

Apartment Review from an Independent Evaluator

The leasing professional was wonderful, and the community was great. I could not wait until I pack my bags and live there.

Apartment Review from an Independent Evaluator

The location is great. The staff was professional and very accommodating. I would very likely refer others.

Apartment Review from an Independent Evaluator

The leasing agent had an engaging personality. She took time with me and I thought she was sincere and natural. The amenities I saw were average to any place down the street and I thought the rent was outrageous and significantly over market rates.

Apartment Review from an Independent Evaluator

It was an older community that had been through renovations. I would likely recommend to others.

Apartment Review from an Independent Evaluator

Overall, my first impression of the leasing professional by phone was positive. However, it did not match once I arrived. Her approach was not inviting. The office and first pool area were decorated beautifully. There was a strong odor throughout as I walked to and from the model apartment. The grounds were clean. The apartment I toured was clean, but the kitchen cabinets were not clean on the side. Having the park connected and in the back of the community was a nice feature for children. There should be a golf cart to help the leasing professionals give tours. I almost did not see the park and the second pool. I had to remind the leasing professional, and when I did, she seemed to not want to walk back there. I also liked that it was gated.

Apartment Review from an Independent Evaluator

The property was very nice. It was close to businesses, shopping and restaurants. It seemed to be very quiet. The amenities were very nice.

Apartment Review from an Independent Evaluator

The community was well maintained and clean. The leasing professional was extremely friendly. I would have leased based off of my experience.

Apartment Review from an Independent Evaluator

There was a gentle charm to the community. The neighborhood was excellent.
Thank you for taking the time to review our wonderful community. We are glad you had a great experience!

Apartment Review from an Independent Evaluator

The community was in a very desirable location in the Arcadia area. The community had been well maintained. I would recommend the community to family and friends.
Hello!

Thank you for taking the time to leave a review. We appreciate any feedback to assist with making The Palms a great place to live for everyone.

Sincerely,

Jessica Villegas
Business Manager

Apartment Review from an Independent Evaluator

The community was a little gem in a quiet location close to shopping and fine dining. I would highly recommend the community to family and friends.
Thank you for your time! We appreciate your feedback and welcome all ideas for positive change.

Apartment Review from an Independent Evaluator

Krystle was friendly and professional. She made me feel welcome and she seemed proud of the community. She created a sense of urgency and she emphasized the upgrades in the apartment.
Thank you for taking the time to fill out this survey, and for your feedback.

We are happy that you enjoyed your experience. Do keep us in mind should you find yourself in search of a new place to call home.

Sincerely,
Erica Verbeck
Business Manager
The Palms Apartment Homes

Apartment Review from an Independent Evaluator

This is a nice community, with good curb appeal. It has well maintained amenities and nice size apartments for the costs.
Hi! Good Afternoon!
Thank you for taking the time to complete this survey, and for your feedback!

Have a wonderful day!
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