Settler's Ridge

Austin, TX


Settler's Ridge

At Settlers Ridge you will find innovative floor plans with custom home features you’ve dreamed about and state of the art amenities. You deserve to spoil yourself in luxury. You deserve to experience living at its finest at Settlers Ridge.

Location

12800 Harrisglenn Dr
Austin, TX 78753
(512) 765-9834
Overall Rating
Met My Needs
Overall value
Service Quality
76% 75 out of 99 renters
recommend this apartment.

Reviews

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Apartment Review from a Current Renter

I did recommend it. And someone moved in to this apartment community based on my recommendation. His name is Mike Milligan.
James,

Thank you for taking the time out of your busy day to complete this pre-renewal customer service survey. Your feedback is so important to us.

If there is anything we can improve upon, please don't hesitate to reach out. We are excited that we are keeping one of our most valued customers with us for another term.

Sincerely,
Brittan Daugherty
Community Manager

Apartment Review from a Current Renter

i would cause its a "cheaper" option close to techridge. I would not cause the apartments need updating
Zachary,

Thank you for taking the time out of your busy schedule to complete this customer service survey. Your feedback is so valuable to us.

It saddens me that you're leaving us due to what seems like upgrades/newer product. We are going to be doing some really exciting upgrades to our community this year and over the course of the following year that include exterior & interior upgrades. In the meantime, is there anything inside your apartment home that we can upgrade to keep you here with us?

We hope we can continue keeping you here with us as one of our most valued customers. If there is anything you'd like to discuss in further detail, please don't hesitate to reach out. We are here for you!


Sincerely,
Brittany Daugherty
Community Manager

Apartment Review from a Current Renter

I would tell them that the area is safe, and yet close to so many stores and not right on I-35.
Margaret,

Thank you for taking time out of your busy schedule to fill this pre-renewal customer service survey out for us. Your feedback is so appreciated.

The Austin market is continuously growing rapidly and with that means higher rates. We do our very best to remain competitive in our direct market with everything we offer. We will be rolling out very exciting projects soon so that you will be proud paying the rate that you do with us. If you're ever considering down sizing please reach out as we do offer the transfer option.

We are so grateful to have such wonderful residents like yourself and we hope you give us continued opportunities to serve you and show you how great it is to be a part of our Settler's Ridge family.

Sincerely,
Brittany Daugherty
Community Manager

Apartment Review from a Current Renter

Its bug infested loud
Kanesha,

Thank you for taking the time out of your busy schedule to complete this survey. It saddens me that this has been your experience here and that I haven't had an opportunity to meet with you over the concerns that you've had while living here.

Would you have time to meet with me this week so we can come up with a game plan to provide you with an apartment that you're happy to call home?

Please let me know when you have some time to meet. I always have an open door for you. We are all here for you.

Sincerely,
Brittany Daugherty
Community Manager

Apartment Review from a Current Renter

I have recommended this complex to several people.
Edith,

You are so wonderful to have left such a great response for our team. I'm so happy you're satisfied & content here with your Settler's Ridge family. We are so happy to hear that we get to keep you here with us for another term as one of our most valued customers!

I noticed to you were slightly concerned with the rental rate versus what you're receiving here at Settler's Ridge. I wanted to share with you that we are starting a ton of really exciting projects that will totally change your mind. Stay tuned!


Sincerely,
Brittany Daugherty
Community Manager

Apartment Review from a Current Renter

My only reservation is the increase in rental prices since I moved in, but I understand how economies and pricing work, and can't really blame this particular apartment complex for that.
Bronwyn,

Thank you for leaving such valuable feedback on your recent survey. We are so excited that we will be keeping you here with us for another term.

We will be completing some really exciting projects here at Settler's Ridge that will make the rent increase a little easier to bare. Stay tuned!

We understand the frustrations that come with the market rent increase but I promise I will go to bat for you and do whatever I am able to do to make this increase make sense.

If there is anything we can do for you to make your stay with us more enjoyable please reach out. We are all here for you!

Sincerely,

Brittany Daugherty
Community Manager

Apartment Review from a Current Renter

Its a great place.

Apartment Review from a Current Renter

Yes, for the price.

Apartment Review from a Current Renter

Better rates compared to nearby apartments

Apartment Review from a Current Renter

It's a great community. Surrounding neighborhood is really great.

Apartment Review from a Current Renter

For families with kids, I think a play park in the back of the complex would be great.

Apartment Review from a Current Renter

Amazing all around. It's a place to call home. Friendly neighbors. Amazing staff.

Apartment Review from a Current Renter

In 9 months of living at Settler's Ridge we have experienced 2 water leaks not originating from our unit and have had an uncontrolled pest problem despite multiple treatments from the professional company. The office staff has been responsive and helpful with their limited resources but the problems are so large that I would not recommend anyone else to live here or resign our lease. If the pest control hasn't been fixed in 9 months of living there I am not confident Settler's Ridge has the ability to fix it.

Apartment Review from a Current Renter

The parking is the worst I've ever seen. The staff is quick to make you feel like you work for them and not he other way around.

Apartment Review from a Current Renter

I've learned my lesson with Settler's Ridge, and will be taking my residence elsewhere.
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