Reviews
Apartment Review from an Independent Evaluator
It was a beautiful community. It was in a very popular and convenient location. There were views from all directions that were fabulous. The concierge and leasing professional were welcoming and conversational. They both made me feel welcomed and important from the moment I entered the community until I left.
Apartment Review from an Independent Evaluator
The community was very nice, and I was pleasantly surprised by the amenities. I was impressed with the resident lounge with a bar and coffee area. The staff was polite and helpful, and the community seemed well managed and organized.
Apartment Review from an Independent Evaluator
I was very impressed with this community's management staff. Both friendly and personable they seemed eager to eager to help. The community had a rooftop pool with a beautiful view of Austin.
Apartment Review from an Independent Evaluator
The community was great, the staff was helpful, the views and the pool area were amazing. The community was a five star community. I would love to be able to live there and call it home.
Apartment Review from a Current Renter
Still new, so far everything is fine! Some, including myself, like to get out of apartment at night to work/workout. I feel we should be able to ask to still be in skylounge after midnight.
Apartment Review from a Current Renter
Some of the leasing people are quite rude. Would be nice if the skydecdk wasn't so bright at night. Pool rules/pool pass is a little expensive.
Thank you for your feedback on your experience in the building. We are always trying to improve our customer experience and these surveys give us valuable information to move forward in enhancing our service. Unfortunately City requirements prevent us from making the lights dimmer from where they are at, if it were our choice we would dim them. Thank you again for your feedback.
Apartment Review from a Current Renter
I love the community events (brunch, etc.) The amenity areas are always clean and maintained. Staff is friendly and professional. Also, love the coffee station. I do wish the pool was open later and that the gym was open 24 hours for late night workouts.
Thank you for your feed back we really value your feedback. Just wanted to let you know that the fitness area is open 24 hours but at midnight you need to have the concierge assist you to go in. Thank you again!
Apartment Review from a Current Renter
The fitness room regularly has broken machines and runs out of wipes or isn't stocked.
Thank you for your feedback on your experience in the building. I apologize that you were having issues with the fitness equipment. Be sure to report any issue to management so we can get right to fixing the problem. We made sure to notify our housekeeper to restock the wipes. Thank you for notifying us!
Apartment Review from a Current Renter
The cable machine in the gym needs to be maintained more regularly. Some attachments to the machine need replacing or repair. The wipe dispenser in gym needs to be refilled more regularly. The TVs on the treadmills need new tuners. The stairwells should allow re-entry. The leasing staff and security are friendly and courteous to the residents. The janitorial staff keeps the common areas clean and fresh.
Apartment Review from a Current Renter
Overall, extremely happy living here. Need recycling bins in common areas and more frequent trash emptying upstairs on weekends. Eliminate or make optional the monthly recycling valet charge of $40. Weekly maintenance of cleaning and BBQs needed. They are a great asset and used frequently and need to be maintained. Burners are low or very uneven.
Apartment Review from a Current Renter
I'd like to be able to access friends; floors by using the stairs. I'd like to have free parking for guests. Minor complaints. Love this place!
Apartment Review from a Current Renter
Overall, good experience at Skyhouse, one of the first residents to move in. One issue I think is the influx of young "party goers." More adherence to resolving the loudness and party scene could be better. Otherwise, great experience!
Apartment Review from a Current Renter
There needs to be a better scooter/morotcycle parking solution. Requiring lease of a $100 parking space to have a scooter and car is unreasonable. The building could convert a few spaces into many scooter/motorcycle spaces for a lower fee or for free. It's a downtown property, two wheels is a no brainer! Having to explain to visitors that they have to pay $5 to visit me is awkward. A better system is needed. These parking issues will be a factor in deciding whether or not to renew. The landscaped area between the sidwalk and street is a messy eyesore. Overall, I really enjoy the staff here. I really appreciated that when I pointed out some damage to the carper in the unit I transferred to, it was replaced without having to ask!
Apartment Review from a Current Renter
Wifi in rooftop lounge could be much better. Timely pickup of amenity trash after weekend. Do away with valet trash service!! Useless and unnecessary but it seems unavoidable. LOVE the amount and quality of resident events, keep them coming!
Apartment Review from a Current Renter
Great building, best management and staff!