Menlo Creek

Duluth, GA


Menlo Creek

Menlo Creek features a distinctive and contemporary design, unsurpassed location, and exceptional resort style amenities that will entice you to relax away your day.

Location

4370 Satellite Blvd.
Duluth, GA 30096
(678) 974-0129
Overall Rating
Met My Needs
Overall value
Service Quality
92% 174 out of 190 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

it's getting more expensive every year yet but the environment has not been much improved.
Thank you for taking your time to fill out the survey. Your input on how we are doing is very important to us.

I regret to see you are dissatisfied with the community and your living experience. We pride ourselves on providing excellent customer service and we appear to have fallen short of this with you and your home.

Please let us know how we can improve and turn your opinion around. We would love to have you remain a Menlo resident for many more years to come.

I look forward to hearing from you soon.

Sincerely,

Christine Busz

Apartment Review from a Current Renter

This has become my home and I will share the experience with friends and family.
Thank you so much for the positive feedback! We are very happy to have you as a resident and look forward to many years to come. If we can do anything further to make your living experience even better do not hesitate to let us know.

Thank you again!

Apartment Review from a Current Renter

Because when the office closes at 6. Some of the residence abuse our beautiful pool area . Most residence cannot enjoy it. Maybe the rules should e posted in more than one language or the pool should be locked after 11 . That may not stop them from propping the gate open lol or stop them from having 15 to 20
Thank you for taking your time to fill out the survey. We sincerely hope you do decide to continue calling Menlo Creek your home. I will make sure that your air filter is changed more frequently going forward. Thank you for your feedback about the pool. We are trying to combat that issue. We installed security cameras so we are able to find out which residents are having unauthorized parties and letting non residents in. It was a slow moving process this summer but we were able to identify and charge several residents. Hopefully this will be the case next summer as well. Thank you again and if there is anything else I can do to make your experience a better one, do not hesitate to contact me. Have a wonderful day!

Apartment Review from a Current Renter

Love the community. Office personnel and maintenance personnel are very responsive and great!
We are so glad you are having a wonderful living experience here at Menlo. We appreciate your kind words and positive feedback. Hope to have you as a resident for many years to come!

Apartment Review from a Current Renter

the trash not being pick up
Your opinion on how we are doing is very important to us. We strive to make your living experience the very best it can be. We are working closely with our new Valet Trash representative to alleviate any issues. We appreciate your feedback and positive rating. We hope you decide to continue to call Menlo Creek your home.

Apartment Review from a Current Renter

I love where I live. The only downside is the costs- this is the only reason my friends/ family are unable
to reside here. It is luxury, resort living that I'm happy to come home to. Staff are very friendly and helpful. The grounds are kept free of debris and the landscaping is beautiful.
Thank you so much for your positive comments! It is very important to us that we provide you with the best living experience that we can! We hope to have you here for years to come!

Apartment Review from a Current Renter

Everything is great here, staff is wonderful and so is environment. I really enjoy being here.

Apartment Review from a Current Renter

By far the best complex I have ever lived in. With each location I have stayed in came issues, you can't avoid those. Menlo Creek is always a phone call away and they are always willing to solve every issue I have had. You are doing everything right. There is one thing, put ceiling lights in rooms. There are switches but NO LIGHTS.

Apartment Review from a Current Renter

The parking area on the second floor of 300 Building is too small to contain one car. The parking should be paved wider. The lighting at night is bad. There are quite a few block lights that have been out for months.

Apartment Review from a Current Renter

The major concern I have had with my stay here is parking. I work late and when I come home from work, there are no parking spaces available in front of my building (Building 500,) leaving me to park in front of Building 300 or sometimes closer to the car wash.

Apartment Review from a Current Renter

My response is towards tenants. Staff do the best they can to maintain appropriately. Tenants throw a lot of trash on the ground outside. This can often be embarrassing when we have guests. Same for the mailbox area. Tenants may need motivating to keep areas cleaner. There is nothing/nowhere for teens and preteens to play/socialize. Need more than a tiny-tot play area. Leasing agents are busy. They may not follow up to my standards, but they are GREAT just the same! No need to change anything. Would like to see an area, fenced and gated, for pets. I faithfully pick up dog poop after my dog does his business, but I must use a flashlight after dark in order to not walk in poop of other dogs, it is terrible. No matter what, Christine tries very hard to get tenants to pick up after their dogs. Help her and us! Need fenced area for dogs!

Apartment Review from a Current Renter

Community is too dark at night time. Too many bugs around community, especially ants.

Apartment Review from a Current Renter

I enjoy living at Menlo Creek. I have been here going on 3 years and intend to remain here until I purchase my home. The community gets better every year with more improvements. Thanks for continuing the progress on improvements.

Apartment Review from a Current Renter

There is need for improvement on how to collect trash on time.

Apartment Review from a Current Renter

We wish there were more recreational activites, such as tennis courts, better gym, and a running/biking trail.