Promenade Park

Charlotte, NC


Promenade Park

Surround yourself with spacious interiors and an active lifestyle full of amenities. And, all is just steps away from great shopping, dining and entertainment!

Location

11115 Shadow Grove Circle
Charlotte, NC 28277
(704) 396-7558
Overall Rating
Met My Needs
Overall value
Service Quality
87% 169 out of 195 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

Power wash exterior;

Apartment Review from a Current Renter

I have recommended this community and 1 friend and 1 relative have already moved here.

Apartment Review from a Current Renter

I would recommend PP if only the "bug" situation were to improve. Have talked to other residents who said they have the same experience but have not reported it because they didn't want to bother management or where afraid the insect spray may harm their pet.

Apartment Review from a Current Renter

I can no longer recommend to others as kids can no longer ride bikes. A lot of people would be interested for the location and schools, however they would not even consider as kids are not allowed to bike and play freely.

Apartment Review from a Current Renter

The apartments are BEAUTIFUL, but I would NOT recommend for two reasons: 1.) the office personnel (except LaTasha when she fills in, and I have not interacted much with the new staffer), and 2.) the ROACH problem. I am one of the fortunate tenants who only deals with removing dead roaches from my foyer and balcony (I’ve only seen two actually crawling in my living area in my time here), but I hesitate to have people over because I don’t want to either find one in my space with guests here, or have to remove a dead one while walking guests out. This is too beautiful a space and complex to have such a horrendous problem with roaches.

Apartment Review from a Current Renter

The office personnel "forgot" to contact us after we had booked the club house for OUR WEDDING and they decided to renovate during the time we had booked. Plans had to be cancelled, money was lost, and then we get an email saying they can now push back the renovation AFTER all the cancellations.
We are sorry about the miscommunication regarding your reservation of our clubhouse for your wedding. It was not brought to our attention regarding any cancellations. We did push out our renovation install so not to interfere with your special day. We apologize for any inconvenience.

Apartment Review from a Current Renter

For all the feedback provided above.

Apartment Review from a Current Renter

The roach problems..
Thank you for taking the time to provide your feedback. I would like to address your concerns and get the exterminator over to take care of the issue you are having. We are happy to help, can we get you on the list for Tuesday? Please just let me know and we apologize for any inconvenience. Thank you.

Apartment Review from a Current Renter

already did :)

Apartment Review from a Current Renter

I would recommend this community because it is very family friendly
Alexis,

Thank you for your feedback. We are pleased to hear you are staying with us. If I can address and concerns you have please feel free to contact me anytime, I am happy to help. Hope you have a great day.

Regards,

Melody Wilbanks

Community Manager

Apartment Review from a Current Renter

It is really nice to live in this apartment community.
I feel safe and I enjoy it.
Thank you so much Niki for your feedback. We value you as a resident and are pleased to know how much you enjoy living here at Promenade Park.

Apartment Review from a Current Renter

Request are handled timely, staff are all great. Beautiful community, well maintained, open to suggested improvements.
Thank you for your feedback. We value your suggestions and value you as a resident. Thank you for making Promenade Park your home.

Apartment Review from a Current Renter

Too noisy to live other than on top floor
Thank you for your feedback. I would like to address the concerns you have mentioned. Please contact me directly anytime and I will be happy to help resolve them. I look forward to hearing from you.
Best Regards,
Melody Jaffray
Community Manager

Apartment Review from a Current Renter

It's a very family oriented community. Lots of kids and my kids made friends quickly. It's nice that the middle schoolers can walk to school. Staff and maintenance are very responsive and helpful.
Jill,
Thank you for your feedback. We are please to hear how happy you are in your home. Please feel free to contact me directly with any questions or concerns you may have in the future.
Best Regards,
Melody Jaffray
Community Manager

Apartment Review from a Current Renter

Location is good, amenities are good, attached garages are convenient. Price is high.
Andrew, Thank you for your feedback. I would like to address your kitchen floor concerns. Please call me directly, I will be happy to speak with you and find a solution. Thank you again, I look forward to hearing from you. Regards, Melody Jaffray Community Manager