The Madison Apartments

Richmond, VA


The Madison Apartments

More than just a home, The Madison is your own private retreat, all conveniently located in Richmonds prestigious Short Pump area! Featuring two pools, lighted dog park, tennis courts and so much more!

Location

4000 Spring Oak Dr
Richmond, VA 23233
(804) 495-2496
Overall Rating
Met My Needs
Overall value
Service Quality
86% 233 out of 272 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

I recommend the service of the maintenance staff. When something goes wrong, it is quickly fixed. (With exception to the windows that have lost their seal and haven't been replaced for 2 years.) I like the trees, the large porch and the privacy of my unit. I like the pools and the maintenance of the grounds. I like that most of the area is quiet. The location in Short Pump is ideal. The larger size of the bathrooms are nice. I also enjoy the oversized tub. I like the gift wrap station, computer room and conference room.

However, the age of the unit is apparent, especially in the look of the kitchen and bathrooms. They need granite countertops and hard floors instead of carpet. There are other communities nearby in about the same price point that have these features.
I wanted to personally Thank You for taking the time to give feedback. It does help us as we strive to do our best to meet a high standard for you. Please let us know if there is anything we can assist you with or if there are any concerns we can address.
Thanks again!

Apartment Review from a Current Renter

I would say the location is second to none. But the apartment stove, frig, dishwasher, washer, dryer, fixtures tub/shower insert is sorely outdated
Thank you for taking the time to voice your opinion and help us improve! We truly appreciate all feedback! If you would like to please feel free to contact us directly at the office to discuss the issue further.

Apartment Review from a Current Renter

Too many loud, dirty neighbors with children who play in the parking lots. For residents without children who work from home, like me, it is not ideal.

Apartment Review from a Current Renter

Safe apartment complex, right near all the shopping and great amenities within the apartment!

Apartment Review from a Current Renter

The grounds could be better taken care when there is litter it is not picked up, of and the dog poop bins need emptying more frequently.
Hi! Thank you for taking the time to give us a fantastic 5-star rating. We really appreciate it! We are working with Valet Trash to ensure they empty the bins more often.

Apartment Review from a Current Renter

Rents are high for the service provided

Apartment Review from a Current Renter

Neighbor s not friendly but is a very quiet place. Certain ethnic people are rude when walking in road and in pool area.

Apartment Review from a Current Renter

Interactive staff and caring. Prompt to address a problem.
I wanted to personally Thank You for taking the time to give feedback. It does help us as we strive to do our best to meet a high standard for you. Please let us know if there is anything we can assist you with or if there are any concerns we can address.
Thanks again!

Apartment Review from a Current Renter

Family and friends are in the UK
Hello,

Thank you so much for taking the time to give feedback on our survey. We are sorry to hear that you are leaving us to move back to UK. Please let us know if there is anything else we can assist you with or if there are any concerns during your stay here. Have a great day!

Apartment Review from a Current Renter

Prompt maintenance, professional staff and spacious and open space.
Thank you so much for the positive feedback. We are glad to have you call The Madison home!

Apartment Review from a Current Renter

Price is very high

Apartment Review from a Current Renter

I have already recommended this residence to others.
Thank you so much. We appreciate it!

Apartment Review from a Current Renter

The current residents are disrespectful of the community and other residents. I just wish that they were abide by the community rules like I do so that it would be a better place to live.
We are sorry you feel the other residents are not as respectful of the property as they once were. Is there something specific that perhaps we could help with? We would be more than happy to listen to your concerns and see if there is something that can be done to address them. Please contact the office at your convenience to discuss. Thank you and Happy New Year!

Apartment Review from a Current Renter

Compared to nearby apartments, the interior is subpar for the area. Cheap appliances, countertops, etc.
Thank you for taking the time to voice your opinion and help us improve! We truly appreciate all feedback! Please feel free to contact me directly at the office to discuss some options for sprucing up your apartment home if you choose to renew. Thank you again!

Apartment Review from a Current Renter

Rebate offer incentive
Thank you for taking the time to respond to our survey. We appreciate the feedback! Please contact the office at your earliest convenience to discuss some options for sprucing up your apartment home should you choose to renew. Thank you again!